Regulatory Services Officer

Portsmouth City Council; United Kingdom; On-site; GBP 36,000 - 40,000; Full time

Job summary

A local government organization in the United Kingdom is seeking a Regulatory Services Officer to assist in delivering various statutory functions, including health and safety and food standards. The ideal candidate will have a trading standards qualification or relevant apprenticeship, enforcement experience, and strong communication skills. This role includes field inspections, compliance monitoring, and investigation of complaints. The position also requires a full driving license and flexibility in working hours.

Qualifications

• Experience in enforcement and investigations.
• Strong verbal and written communication skills.
• Understanding of judicial system.

Responsibilities

• Assist with statutory functions like air quality and health safety.
• Lead inspections to ensure compliance.
• Investigate complaints and provide advice.

Skills

Enforcement experience

Communication skills

Investigatory skills

IT literacy

Education

Trading standards qualification

Level 6 Trading Standards Apprenticeship

Job description

Regulatory Services Officer

Salary: Band: 8, £36,363 - £39,151 p.a.

37 hours per week

Are you interested in working in a team where the work is incredibly varied and you are involved in assisting with the delivery of regulatory actions across the entire range of the service? Dealing with a wide range of customers both internal and external, with a professional approach whilst seeking compliance.

What is the role?

You will assist with the delivering of a wide variety of statutory functions including: the assessment of air quality, port health border controls and sampling, health and safety, food safety and standards, animal welfare statutory nuisance, fair trading to name a few.

You will take the lead in carrying out visits and inspections (whether scheduled or reactive) to ensure compliance with legislative and enforcement duties (including fair trading, monitoring product safety) and provide advice around regulatory compliance. You will also participate in and investigate complaints which may involve dealing with challenging/difficult situations.

The post holder will be required to demonstrate the ability to assist and support senior officers in the triage of service enquiries, referrals and advising on service responses. Such responses are wide ranging but will include engaging with internal and external partners, members of the public and local businesses, victims and suspects of crime. When applicable, you will assist with obtaining evidence for a wide range of Trading Standards investigations and where necessary take enforcement action which could include giving evidence in court.

Who is the person?

Ideally, you will have or be working towards one of the following:

• A trading standards qualification delivered through the Trading Standards Qualifications Framework
• Level 6 Trading Standards Apprenticeship

You will have relevant enforcement experience, which would be desirable, as well as a professional approach, experience of carrying out investigations and an understanding and knowledge of the judicial system (both criminal and civil). With a high standard of communication skills, verbal and written and good investigatory skills. You will have an understanding of a range of enforcement sanctions and a high level of IT literacy. A full, valid driving licence or the ability to travel during the course of work when necessary is desirable. You will be able to work flexibly as necessary, delivering out of hours services demand and participation in service rotas/shift work.

For a full description of the duties involved and what you need to demonstrate in order to do the role, please refer to the job profile.

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Application process:

How to apply:

Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We will email applicants from time to time; please ensure you check e‑mail folders as sometimes our e‑mails may go into spam/junk folders.

Should you require any support in completing the application form please contact [e-mail] . or call the recruitment team on 023 92 616800.