Regulatory & Registration Coordinator

Voyage Care; West Midlands; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A healthcare services organization in the United Kingdom is seeking a Regulatory & Registrations Coordinator to support compliance with regulatory bodies across England, Scotland, and Wales. Applicants should have at least 3 years of relevant experience and strong analytical skills. The role includes managing registrations, providing guidance, and ensuring compliance with regulatory standards.

Qualifications

• A minimum of 3 years’ experience in a Regulatory/Registrations role
• Strong analytical and critical thinking skills
• Ability to influence stakeholders effectively

Responsibilities

• Complete and submit applications to the regulator for new service acquisitions.
• Keep informed about regulatory changes and update the organization.
• Maintain accurate records of registrations and applications.

Skills

Understanding of regulations in England, Scotland and Wales

Knowledge of the Health and Social Care Act (Regulated Activities) Regulation 2014

Experience in health and social care settings

Analytical skills

Stakeholder management

Outcome and solution focused

Ability to manage priorities

Autonomous working

Job description

As Regulatory & Registrations coordinator you will support the organisation’s Nominated Individual for CQC (England), Responsible Person for Care Inspectorate (Scotland) and Responsible Person for Care Inspectorate Wales (CIW) to facilitate the oversight, monitoring and reporting of regulatory and compliance information.

The Regulatory & Registrations coordinator will provide advice and guidance to our operational and group support functions to ensure processes for reporting to regulators are maintained at all times.

Key Stakeholders

• Managing Directors
• Operations Managers / Directors
• Service Managers
• Group Support Departments

Key Responsibilities

• Complete and submit applications to the regulator for all new service acquisitions.
• Keep up to date with regulatory changes within CQC, CIW and Care Inspectorate and cascade information within the organisation.
• Complete and submit changes to registrations to the regulator.
• Keep the Statements of Purpose updated on an ongoing basis and distribute to the services.
• Support managers with their registered manager applications and cancellations.
• Produce a monthly Regulatory & Registrations Update for the Senior Management / Executive Team as well as ad hoc reports in their managers’ absence.
• To process and submit registration applications and variations of registration to the relevant regulator for services and managers.
• Responsibility for updating and maintaining data relating to inspections and registrations using Voyage Care systems and applications including Portfolio Management.
• Maintain accurate records relating to registrations, applications, certificates.
• To provide advice and support to services on regulatory and registration matters.
• Attend scheduled manager inductions to deliver a presentation on regulatory and registrations processes as required in their managers’ absence.
• Providing support, education and training to leaders and managers to build risk awareness within the organisation.
• Support our operational teams and wider business by providing advice and guidance on regulatory and registration matters.
• Update and maintain project logs to ensure oversight of current work in progress.
• Submit and review Factual Accuracy responses as required, and action plans to the regulator.
• Monitoring and responding to emails received in the shared mailboxes for each regulator.
• Reviewing notifications to ensure they are completed to a good standard and are factually accurate.

Skills, Experience and Qualifications required

• Strong knowledge and understanding of the regulators in England, Scotland and Wales including regulations, regulatory frameworks and the inspection process
• Good understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 and the responsibilities of a registered provider
• A minimum of 3 years’ experience working within a health and social care setting, preferably in a Regulatory / Registrations role
• Extensive knowledge of the Health and Social Care Act 2008 and associated regulations relating to registration and reporting
• Excellent analytical, numeracy and critical thinking skills
• Articulate and able to lead and influence stakeholders
• Outcome and solution focused
• Ability to manage priorities
• Ability to work autonomously.