Regulatory Case Manager – Hybrid AR/Compliance

Financial Conduct Authority; Leeds; Hybrid; GBP 43,000 - 51,000; Full time

Job summary

A UK regulatory body is seeking a Case Management Team Associate in Leeds to manage complex caseloads, ensuring consumer protection and market integrity. The role involves preparing clear documentation, building strong stakeholder relationships, and contributing to departmental initiatives. Candidates should have proven experience in analysing complex information and excellent written communication skills. Benefits include hybrid work options, generous annual leave, and a non-contributory pension scheme.

Benefits

25 days annual leave plus bank holidays

Hybrid model with up to 60% remote work

Non-contributory pension (8–12%)

Private healthcare with Bupa

35 hours of paid volunteering annually

Flexible benefits scheme

Qualifications

• Proven experience of analysing complex information and making risk-based judgements.
• Experience in roles requiring excellent written communication skills.
• Demonstrable experience managing own case load.

Responsibilities

• Manage diverse and complex caseloads to protect consumers and market integrity.
• Prepare high quality written documents on sensitive issues.
• Build relationships with stakeholders, negotiating effectively.
• Contribute to departmental initiatives and collaborative projects.

Skills

Analysing complex information

Written communication skills

Managing own case load

Persuasion and argumentation

Team collaboration

Pressure handling and prioritization

Job description

A UK regulatory body is seeking a Case Management Team Associate in Leeds to manage complex caseloads, ensuring consumer protection and market integrity. The role involves preparing clear documentation, building strong stakeholder relationships, and contributing to departmental initiatives. Candidates should have proven experience in analysing complex information and excellent written communication skills. Benefits include hybrid work options, generous annual leave, and a non-contributory pension scheme.