Regulation Change Specialist

Xoserve; Metropolitan Borough of Solihull; On-site; GBP 46,000 - 55,000; Full time

Job summary

A specialized contract management company in the UK seeks a Regulatory Change Specialist to manage regulatory changes and ensure alignment with industry frameworks. You'll engage with industry parties, facilitate impact assessments, and maintain relationships with service providers for successful change delivery. Essential qualifications include strong communication skills and customer-facing experience. This role offers a competitive salary and various benefits including bonuses and a robust pension scheme.

Benefits

Competitive annual salary up to £55,000

Discretionary individual bonus up to 10%

Generous pension scheme with up to 12% employer contribution

28 days annual leave plus 8 statutory days

Enhanced family-friendly policies

Qualifications

• Demonstrate experience in customer-facing roles.
• Proven track record to effectively manage change.
• Strong communication and presentation skills.
• Ability to work in collaboration with our customers.
• Self-starter who can work independently.

Responsibilities

• Lead engagement with industry/customers for regulatory changes.
• Build relationships with service providers for successful delivery.
• Provide insight to customers on potential impacts of changes.
• Attend industry forums as required for support.
• Coordinate information for supporting regulatory change.

Skills

Customer facing experience

Change management

Knowledge of industry regulatory frameworks

Communication skills

Collaborative work

Innovative thinking

Problem solving

Job description

Regulatory Change Specialist

We are looking for two Regulatory Change Specialists who will proactively manage industry changes, ensuring central processes and systems align with industry regulatory frameworks and best practices. You will work collaboratively and lead engagement with industry parties, customers and Xoserve service providers to coordinate the assessment of regulatory change they are managing.

You will also ensure outputs from the regulatory process which are required from Xoserve in its role as the CDSP, are delivered to the expected quality and standard whilst ensuring industry party / customer requirements are met.

Responsibilities

• For the purpose of regulatory change, the role will lead engagement with the industry / customers, facilitating impact assessments and where required the delivery of regulatory change in line with requirements. This includes supporting the development and assessment of potential regulatory change being considered by customers.
• Build and maintain excellent working relationships with our service providers to ensure the successful delivery of industry regulation change to create maximum value for customers and the industry.
• Obtain and provide insight to customers to help them understand the potential impact of changes on their business.
• Attend industry forums, as required, to lead and support customer and industry through change. Act as liaison, facilitator and customer interface with delivery teams as required and influence the development of regulatory change where required.
• Coordinate the collation and creation of information required to support regulatory change ensuring delivery to agreed timescales and requirements/obligations.

Qualifications

• Demonstrate experience in customer facing roles.
• Proven track record to effectively manage change.
• Knowledge of the industry regulatory frameworks for the purpose of supporting regulation change.
• Strong communication and presentation skills.
• Ability to work in collaboration with our customers and service providers to achieve positive outcomes.
• Self-starter who is able to work independently, take the initiative and be accountable for delivering the requirements of the role.
• Able to interpret complex scenarios and explain them clearly and simply.
• Innovative thinker and problem solver.

About Xoserve

Xoserve is the Central Data Service Provider, that sits at the heart of Britain's complex gas market as a specialised contract management and assurance company. Xoserve maintains accountability for the delivery of the Data Services Contract for the industry, which is delivered by a key outsourced service provider.

Benefits

• A competitive annual salary up to £55,000 per annum (based on skills and experience).
• Discretionary individual bonus up to 10%.
• Generous Pension Scheme - up to 12% employer contribution.
• Generous Life Assurance provision - 4 x basic salary.
• 28 days annual leave plus 8 statutory days in addition.
• Income protection for employee after 12 months service.
• Enhanced annual leave entitlement, with opportunity to buy additional holiday each year.
• Enhanced family friendly policies.
• Commitment to provide learning & development opportunities.
• Access to contributory Private Medical Insurance for employee and family (Bupa).
• Health cashback plan for employee plus up to four dependent children (Medicash).
• 24/7 virtual GP plus remote access to Physiotherapy, Mental Health Support and Medical Second Opinion (Help@Hand).
• Electric Vehicle Salary Sacrifice Scheme (Octopus EV).
• Free confidential Employee Assistance Programme (LifeWorks).
• A wide range of wellbeing initiatives.
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more.
• Volunteering hours for our local communities.
• Financial support to help cover the cost of one annual professional membership subscription.