Registry Team Leader (Data and Quality Training)

University of Lancashire; Preston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A renowned educational institution in the UK is seeking a Registry Team Leader to manage the quality and timeliness of course and student data. You will lead a team dedicated to maintaining data integrity within corporate systems. The ideal candidate will have an undergraduate degree, expertise in Higher/Further Education administration, and a passion for delivering high-quality customer service. This role plays a crucial part in ensuring an exceptional student journey, making data management a priority.

Qualifications

• Experience in Higher or Further Education administration.
• Expertise in working with complex databases.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Oversee and improve quality of course and student data.
• Identify inconsistencies in large datasets.
• Work with colleagues to devise solutions for data inaccuracies.

Skills

Leadership

Data quality management

Attention to detail

Customer service

Education

Undergraduate degree or equivalent experiential learning

Job description

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role

We are looking for an individual to join the Registry Data Management and Training Team as Registry Team Leader. This role is responsible for operating processes and other activities to oversee and improve the quality and timeliness of course, module and student data held on corporate student IT systems.

About you

As part of a wider Student Returns and Data Management Team, you will be providing essential leadership for the delivery of our service. Your focus will be on data quality and integrity within the Student Record System. You will be able to identify inconsistencies in large datasets, and work with colleagues across Academic Registry to devise solutions to these data inaccuracies through the design and creation of Systems Training both online and face to face delivery. You will be given the opportunity to work with data and management information that influences internal strategic decisions and is returned to external statutory bodies.

The post holder will work cooperatively and flexibly with staff across all teams within the Academic Registry to proactively contribute to continuous improvement activities, and deliver an excellent service. You will liaise with academic members of staff at the University, and colleagues working across the University’s other professional services.

The successful candidate must have an undergraduate degree or equivalent experiential learning, experience of delivering high quality customer service and line managing or supervision of staff. You will also have experience in Higher or Further Education administration which should include expertise in working with complex databases with a high level of accuracy and attention to detail. You will have the ability to work consistently under pressure, prioritise your own work, and adhere to deadlines set.

ABOUT OUR ACADEMIC REGISTRY TEAM

Academic Registry plays a vital role in the everyday operations of the University, overseeing a number of core administrative services which support every aspect of the student journey, from enrolment through to graduation.

We put students at the heart of everything we do. Operating centrally, we collaborate across all our schools, faculties, campuses, and partner institutions to help the University achieve its mission by ensuring that every student who studies with us has an exceptional experience, is able to achieve their potential, and can go on to enjoy a successful career.

Our experienced specialist teams oversee the crucial administrative processes which ensure that our courses are delivered to the highest standards and that the University complies with all professional, statutory, and legislative requirements.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.