Registered Service Manager

TRCGroup; Preston; On-site; GBP 42,000 - 45,000; Full time

Job summary

A leading service provider is seeking a Registered Service Manager for a new residential service in Preston, dedicated to supporting individuals with learning disabilities and complex needs. The role requires a proactive leader capable of fostering a positive environment and ensuring high standards of care. The successful candidate will manage the service's operations while inspiring the staff team and maintaining compliance with CQC regulations. Competitive salary, benefits, and a discretionary bonus scheme are offered, making this a unique opportunity for someone passionate about enhancing care standards.

Benefits

10% annual bonus scheme

Holiday purchase scheme

Life assurance

Learning & development opportunities

Employee Assistance Programme

Discounts with retailers

Qualifications

• Experience as a Service Manager in residential settings.
• Skills in working with individuals with learning disabilities or complex needs.
• Strong communication and organizational skills.

Responsibilities

• Oversee day-to-day operations ensuring quality and compliance.
• Lead and develop a staff team.
• Manage budgets and compliance with CQC regulations.

Skills

Leadership

Communication

Flexibility

Education

Level 3 in Health & Social Care

Job description

Registered Service Manager – Learning Disabilities & Complex Needs
Location: Preston
Salary: £42,500 - £45,000 per annum + bonus & benefits

We are delighted to be supporting our client, a leading provider of care and support for individuals with learning disabilities, autism and complex needs, in their search for an experienced and motivated Registered Service Manager. This is a fantastic opportunity to take the lead in shaping and developing a brand-new residential service in Preston.

The Service:

This newly established residential service comprises 8 individual apartments, with internal and external communal spaces. It is designed to support adults with learning disabilities, autism and behaviours that may challenge. As Service Manager, you’ll play a pivotal role in establishing and embedding high standards of care, whilst creating a supportive and empowering environment for both residents and staff.

The Role:

The Service Manager will be responsible for the day-to-day running of the service, ensuring the highest standards of quality, compliance and person-centred care. This is a leadership role where you’ll inspire and develop your team, ensure operational excellence, and balance financial performance with the ethos of outstanding care.

Key responsibilities include:

• Leading, motivating and developing the staff team to ensure they have the skills and support to succeed.
• Promoting independence, well-being and opportunities for people supported within the service.
• Managing budgets and resources effectively while maintaining excellent standards of care.
• Ensuring full compliance with CQC regulations and other statutory requirements.
• Embedding a positive, person-centred culture where colleagues and residents can thrive.
  
  

This role requires registration with the Care Quality Commission (CQC).

About You:

The ideal candidate will be:

• An experienced Service Manager within residential or supported living services.
• Skilled in working with individuals with learning disabilities, autism or complex needs.
• Qualified to a minimum of Level 3 in Health & Social Care (with opportunities to progress to Level 4/5).
• A strong communicator with proven leadership and organisational skills.
• Flexible, proactive and committed to delivering high-quality, person-centred support.
  
  

Benefits:

Our client offers a competitive package including:

• Discretionary 10% annual bonus scheme.
• Holiday purchase scheme (up to 2 additional days each year).
• Life assurance (2x salary).
• Recognition & rewards programmes, including long service awards.
• Learning & development opportunities, with access to a dedicated Leadership Academy.
• Wagestream access, enabling flexible pay.
• Discounts with over 150 retailers.
• Comprehensive health & wellbeing support, including Employee Assistance Programme and Mental Health First Aiders.
  
  

This is a rare opportunity to take the lead in a brand-new, purpose-built service and truly make your mark from the ground up. If you are passionate about person-centred care and ready to take on a new challenge, we’d love to hear from you.