registered Service Manager

Interaction Recruitment; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social care provider is seeking a Registered Service Manager in Liverpool. You will lead a dedicated team, ensure regulatory compliance, and manage budgets while promoting a positive culture. Ideal candidates have a passion for high-quality care, relevant qualifications, and experience in the field. The position offers rewarding benefits, opportunities for career growth, and the chance to make a difference in people’s lives.

Benefits

Enhanced sick and maternity/paternity pay

Wellbeing days

Occupational health services

Fully paid training

Generous annual leave

Workplace pension scheme

Travel to work scheme

Qualifications

• Proven experience in social care leadership.
• Strong knowledge of CQC Key Lines of Enquiry (KLOE).
• Experience in budgeting and financial management.

Responsibilities

• Lead and develop the care team while providing exceptional care.
• Ensure compliance with regulatory and safeguarding standards.
• Oversee quality assurance measures and key performance reporting.

Skills

Leadership in social care

Excellent communication skills

Relationship-building

IT literacy

Flexibility to work shifts

Education

NVQ Level 5 in Social Care Management or RMA qualification

Job description

Interaction Health and Social Care are looking for the below

As a Registered Service Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.

You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.

Are you an experienced leader with a passion for delivering high‑quality care and making a real difference in people’s lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.

What You Will Bring

• Passion and experience as a leader in social care.
• NVQ Level 5 in Social Care Management (or equivalent) or RMA qualification.
• Experience and understanding of CQC Key Lines of Enquiry (KLOE).
• Strong knowledge of regulatory frameworks and compliance.
• Experience in managing budgets and financial processes.
• Excellent communication and relationship‑building skills.
• IT literacy and confidence in using digital systems.
• Flexibility to work evenings, weekends, and on‑call shifts as required.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Your wellbeing matters to us, so we provide 2 wellbeing days per year
• Access to Blue Light Discount Card and Costco membership* T&C’s apply
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers