Registered Care Manager

McCarthy Stone; Cardiff; On-site; GBP 41,000; Full time

Job summary

A leading retirement living company in Cardiff is seeking an experienced Registered Care Manager to oversee day-to-day operations, ensuring quality care and support for residents. This role requires a Level 5 Diploma in Leadership in Health & Social Care and experience managing care services. You'll lead a dedicated team, maintain compliance with CQC standards, and promote residents' independence and wellbeing. The position offers a competitive salary and comprehensive benefits, including paid training and wellness support.

Benefits

Paid Training - eligibility applies

Mentoring scheme

33 days holiday, inclusive of Bank Holidays

Access life insurance and company pension

24/7 Employee Assistance Program

Discounts on company apartments and gift cards

Qualifications

• Experience in managing a care or housing-with-care service.
• Knowledge of CQC standards and regulatory requirements.

Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits and quality checks.
• Work with Sales and Rentals Teams to promote occupancy.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents and families.
• Promote wellbeing and independence through tailored support.

Skills

Leadership

Communication

Problem-solving

People management

Organisational skills

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Registered Care Manager – Independent Living Development

• Location: Cardiff
• Contract: Full-time, Permanent
• Hours: 38.75 per week (with some weekend, work each month.)
• Salary: £ 40,298.59 per annum, plus UNCAPPED annual and quarterly performance bonuses.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

About the Role

Due to an internal promotion we are seeking an experienced and compassionate Registered Care Manager to join the team at our Thomas Court, Retirement Living Plus Development in Cardiff. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

About You

To succeed in this role, you will be a confident leader with excellent communication and problem-solving skills, able to balance care quality with operational efficiency.

Essential

• Level 5 Diploma in Leadership for Health & Social Care
• Experience in managing a care or housing-with-care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills

Desirable

• Experience within retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard

Comprehensive Benefits

• Paid Training - eligibility applies.
• Mentoring scheme
• Work-Life Balance: 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Important Information

• We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

Why Join Us

• Supportive company culture with ongoing training and professional development
• A fulfilling role making a real difference in residents’ lives
• Opportunities to shape a thriving, independent community

How to Apply

If you are an experienced Registered Care Manager ready to lead with passion and professionalism, we would love to hear from you.

Apply now to join our dedicated team and help our residents live life to the fullest!