Regional Workplace Manager

Mitie; Dundee; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider is looking for a professional for multi-site service management role in Dundee. You will manage cleaning teams, ensuring compliance with health and safety and service standards. The ideal candidate will have substantial experience in TFM contracts and the ability to communicate effectively with stakeholders. This role offers competitive benefits and opportunities for career development.

Benefits

Healthcare benefits

Flexible lifestyle benefits platform

High street discounts

Cycle-to-work scheme

Enhanced pension contributions

Qualifications

• Substantial experience managing multi-site soft services.
• Ability to manage change projects in FM environments.
• Experience working under pressure.

Responsibilities

• Support the Compliance Manager in managing service delivery.
• Manage cleaning teams to meet service standards.
• Ensure adherence to statutory requirements.

Skills

Experience in multi-site soft services

Excellent people communication skills

IT literate in CAFM Information Management Systems

Good knowledge of H&S related to TFM services

Education

Relevant industry experience

Qualified to ONC / HNC level in related subjects

Job description

Better places, thriving communities.

Main duties

• To support the Compliance Manager in managing the Soft (Cleaning) service delivery throughout their geographical area in line with contract obligations and service standards.
• To manage the cleaning teams and ensure appropriate levels of resources are deployed with succession and development plans in place.
• Ensure all activities are carried out in accordance with all statutory requirements and corporate policies including, but not limited to, Health and Safety, Quality Assurance, Environment & Sustainability and Employment Legislation.
• To embed a zero accidents culture of Health and Safety within the contract.
• Ensure that the budget is adhered to, and all levels of expenditure are within the set contract targets.
• To drive performance levels across the region with implementation of Business Improvement Plans to ensure continuous improvement, best practice and innovations are at the heart of our model.
• To ensure Mitie staff are fully motivated in their work, visibly live the corporate values and exhibit the behaviours that enhance their work experience and the experience of the customers they serve.
• Auditing site logbooks and rectifying issues found, reviewing cleaning standards and improving where required.

Person Specification

Essential

• Substantial and proven experience in multi-site soft services TFM contracts.
• Experience in management of Soft (Cleaning) service delivery across a diverse multi-site portfolio.
• Excellent people communication skills: ability to manage and develop positive relationships with stakeholders.
• Experience in managing change projects within FM environments.
• IT literate in CAFM Information Management Systems.
• Experience in successfully working in a pressured and stressful environment.
• Good working knowledge of H&S related to TFM services.
• Relevant industry experience.
• Pass Vetting Clearance with no concerns.
• Full UK Driving licence.

Desirable

• Qualified to ONC / HNC level or equivalent in facilities management, business support services, cleaning, security, catering or other suitable discipline.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ritik Gupta at .