Regional Support Manager

CARE CONCERN GROUP LIMITED; Salisbury; Hybrid; GBP 85,000; Full time

Job summary

A leading UK care provider is seeking a Regional Support Manager to oversee quality care and support across eight services in South Central England. This role requires a nurse-qualified leader with proven experience in care management, able to inspire teams and achieve excellent outcomes. Responsibilities include leading compliance initiatives, mentoring staff, and managing several homes. The position offers a competitive salary up to £85,000, a discretionary bonus, and additional benefits including private medical insurance and a car allowance.

Benefits

Car allowance

Private Medical Insurance

5.6 weeks annual leave

Qualifications

• Experience in multi-site or regional oversight is essential.
• Proven Home Manager experience in similar care settings.
• Strong record of CQC outcomes and commissioning experience.

Responsibilities

• Support Home Managers and ensure compliance and care standards.
• Lead improvement initiatives and oversee quality frameworks.
• Recruit and mentor clinical staff, building resilient teams.
• Travel across the region for oversight and weekend on-call.

Skills

Nursing leadership

Stakeholder management

Commercial acumen

Team development

Quality assurance

Education

Nurse qualification (RGN or RMN)

Job description

Regional Support Manager

Management - Salisbury

Contract: Full Time
Salary: Up to £85,000 per annum (DOE) + Bonus Per Annum
Shift type: Days
Contracted hours: 40

Regional Support Manager (Nurse-Qualified) | South Central England | £85,000 + Bonus + Package

Care Concern Group is expanding in the South Central region, and we are seeking an experienced, inspiring, and hands‑on Regional Support Manager to join our senior operations team. This is a unique opportunity to shape the delivery of care across eight services, comprising 544 registered beds, with over 70% current occupancy, very low use of agency, and an impressive average weekly fee of £1,666.

You will support a diverse mix of residential, nursing, and dementia homes, including Floryn House, Harrier Grange, Longbridge Deverill, Oakdene, Ridgeway Rise, Rowan Park, Valerian Court, and Yarnley House. With four newly commissioned services, your clinical and operational expertise will be pivotal in driving quality, sustainability, and growth across the region.

Reporting to the Regional Director, who is not nurse-qualified, your nursing leadership will provide essential oversight in clinical governance and care excellence.

Package:

• Salary: Up to £85,000 per annum
• Annual bonus: Discretionary
• Car allowance
• Private Medical Insurance
• Laptop & mobile phone
• Pension
• 5.6 weeks annual leave

The role:
As Regional Support Manager, you will:

• Support and develop Home Managers, Deputies, and Clinical Leads, ensuring high standards of care, compliance, and clinical governance across the region.
• Lead improvement initiatives, particularly supporting Oakdene, a focus home requiring turnaround and governance support.
• Oversee adherence to regulations, company policies, and quality frameworks, acting as a clinical safeguard.
• Recruit, retain, and mentor clinical and departmental staff, building strong, sustainable teams.
• Step in to provide interim management when required, ensuring stability and continuity for residents and staff.
• Promote digitalisation and new ways of working across the region.
• Travel across the South Central region, including overnight stays for clusters of homes, and support alternative weekend on‑call with the Regional Director.

About you:

• Nurse-qualified (RGN or RMN) essential, ideally with multi‑site or regional oversight experience.
• Proven Home Manager experience, ideally across similar care settings and bed sizes.
• Strong record of CQC outcomes, turnaround, and commissioning experience.
• Exceptional leadership and coaching skills able to inspire, not just manage, highly experienced Home Managers.
• Commercially astute with the ability to balance quality and financial performance.
• Excellent stakeholder management skills, including families, regulators, and local authorities.
• Detailed, systematic, resilient, and personable with strong values; able to lead by example in hands‑on environments.
• Comfortable with travel and flexible working to support regional needs.

Why join Care Concern Group?
At Care Concern Group, we don’t just run care homes we build thriving communities where residents feel valued and teams are proud to belong. Across over 130 homes in the UK, we combine the warmth of a family business with the ambition of a market leader. In the past year, we’ve grown with 37 acquisitions and 17 new services, consistently outperforming national inspection averages by 10%. Our success comes from a culture that’s both innovative and compassionate, where people are empowered to grow, lead, and make a real difference.
“This role offers the opportunity to shape the quality of care across a diverse region. We are looking for a leader with heart and passion, someone who gets into the detail, collaborates naturally, and inspires teams to achieve excellent outcomes.” - Divisional Director, Care Concern Group

Our Values: Trust | Respect | Passion | Kindness | Inclusivity
If these values resonate with you, you will thrive at Care Concern Group. This is more than a job it’s an opportunity to lead, shape, and make a lasting impact on the quality of care across the South Central region.

Apply today and take the next step in your leadership journey with one of the UK’s leading care providers.