Regional Support Manager

Care Concern Group; Ashford; On-site; GBP 72,000 - 85,000; Full time

Job summary

A leading care organization in the South East is seeking an experienced Regional Support Manager to provide clinical leadership across nine care homes. The ideal candidate must be nurse-qualified with at least three years of experience as a Home Manager. This position offers a salary up to £85,000 per annum, plus benefits including car allowance and generous holiday entitlement.

Benefits

Car allowance

Pension

Generous holiday allowance

Laptop & mobile phone

Qualifications

• At least 3 years' experience as a successful Home Manager.
• Experience of multi-site or turnaround support preferred.
• Excellent leadership and coaching skills.

Responsibilities

• Advise and mentor Home Managers and Deputy Managers.
• Oversee adherence to regulations and company standards.
• Recruit, retain, and develop key clinical staff.

Skills

Nurse-qualified

Leadership skills

Coaching skills

Clinical governance knowledge

Education

Nursing qualification

Job description

Overview

Regional Support Manager | Management - South East England | Contract: Full Time | Salary: Up to GBP85,000 Per Annum

Regional Support Manager (Nurse-Qualified) | South East England | GBP85,000 | Bonus Package

Due to continued growth and the creation of a new operational region, Care Concern Group is seeking a highly skilled and inspirational Regional Support Manager to join our senior operations team in the South East.

This newly created position will support nine care homes across Canterbury, Margate, Croydon, Eastbourne, Bexhill, Tunbridge Wells, Maidstone, Uxbridge, and Hampton.

Reporting directly into our newly appointed Regional Director, a highly respected leader with an exceptional track record in care, you will provide essential clinical leadership and oversight. As the Regional Director is not nurse-qualified, your nursing expertise will be pivotal in ensuring high standards of care and compliance across all services.

About Care Concern Group

At Care Concern Group, we\'re not just building care homes - we\'re building communities where residents thrive, and teams feel proud to belong. With over 130 homes across the UK, we combine the warmth of a family business with the ambition of a market leader.

In the last year alone, we\'ve grown by 37 acquisitions and 17 new services, consistently outperforming national inspection averages by 10%. Our success comes from a culture that\'s as innovative as it is compassionate - where people are supported to grow, lead, and make a real difference every day.

The Role

As Regional Support Manager, you will

• Advise Home Managers, mentor Deputy Managers and Clinical Leads, and drive innovation in clinical practice.
• Partner with Home Managers in underperforming services, helping deliver robust action plans for improvement.
• Oversee adherence to regulations and company standards, acting as a clinical safeguard across the region.
• Recruit, retain, and develop key clinical and departmental staff, building sustainable pipelines of talent.
• Support the creation and execution of service improvement plans, using audits and quality frameworks.
• Step in as acting Home Manager where required, ensuring continuity and stability for residents and teams.

About You

• Nurse-qualified is essential.
• At least 3 years\' experience as a successful Home Manager, with a strong record of CQC outcomes.
• Experience of multi-site or turnaround support would be an advantage.
• Excellent leadership and coaching skills, with the ability to inspire teams and build confidence in others.
• A clear understanding of clinical governance, regulatory compliance, and person-centred care.
• Resilient, adaptable, and approachable - able to balance challenge with support.

Package

• Salary: Up to GBP85,000 per annum
• Bonus: Discretionary
• Benefits: Car allowance, pension, generous holiday allowance, laptop & mobile phone.

Why Join Care Concern Group?

"This role is an exciting opportunity to join a fast-paced and growing care organisation. We seek to recruit the very best talent and then empower and support them to be brilliant leaders. We believe in nurturing a positive culture where our colleagues are valued, recognised, and supported to overcome challenges."

- Divisional Director, Care Concern Group

Our Values

Trust Respect Passion Kindness Inclusivity

These values underpin our culture and define how we do business. A leader who embodies them while delivering commercial results will find both impact and reward at Care Concern Group. If these values resonate with you, you will thrive at Care Concern Group.

This is more than a role - it\'s an opportunity to shape the quality of care across nine services and play a central role in the growth of our South East region.

Apply today and take the next step in your leadership career with one of the UK\'s leading care providers.