Regional Operations Manager

Signature Senior Lifestyle; Beaconsfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider in Beaconsfield is seeking a Regional Operations Manager responsible for overseeing care homes. The role focuses on delivering high-quality care standards, coaching General Managers, and ensuring regulatory compliance. Ideal candidates will have a strong leadership background in the care or service industry and be passionate about excellence.

Qualifications

• Proven senior leader from the care sector or high-end service industry.
• Strong track record in care quality and team development.
• Deep understanding of health and social care regulations.

Responsibilities

• Lead high-performing care homes with exceptional standards.
• Coach General Managers to become values-led leaders.
• Ensure compliance and quality in all homes.

Skills

Leadership

Coaching and Development

Quality Assurance

Financial Acumen

Job description

Lead with Purpose. Shape the Future of Care.

At Signature, we’re redefining what outstanding care looks and feels like. As we grow, we’re looking for an exceptional Regional Operations Manager to join our senior operations leadership team — someone who shares our passion for excellence, and who leads with integrity, purpose, and heart.

This is a unique opportunity to make a meaningful impact — driving performance, nurturing talent, and ensuring every home in your region continues to deliver the Signature experience: where every resident feels truly at home.

Overview

What You’ll Be Doing

Responsibilities

• Lead a portfolio of high-performing care homes, ensuring consistently exceptional standards of care and hospitality.
• Coach, support, and develop General Managers to become confident, values-led leaders.
• Champion innovation and service excellence across care, dining, lifestyle, and operations.
• Work collaboratively with colleagues across all functions to align goals and elevate performance.
• Uphold and promote our culture — warm, inclusive, and built on trust and accountability.

Team Development & Performance

• Cultivate a high-performance culture where people feel empowered to thrive.
• Identify and grow future leaders across your region.
• Celebrate success, share best practice, and encourage continuous improvement.

Quality, Governance & Compliance

• Lead on regulatory compliance, safeguarding, and risk management.
• Ensure every home is inspection-ready, every day, with a relentless focus on quality.

Stakeholder Relationships

• Build trusted relationships with key partners including the CQC, NHS, and local authorities.
• Represent Signature with pride and professionalism, internally and externally.

Qualifications

• A proven senior leader from the care sector or a high-end service industry, with a passion for delivering excellence.
• A strong track record across care quality, team development, and commercial outcomes.
• Deep understanding of the health and social care regulatory landscape.
• Financially astute, data-driven, and confident in making informed, strategic decisions.
• A natural collaborator and communicator — positive, resilient, and values-led.