Regional Front-of-House Team Leader — Excellent Service

itsu; Exeter; On-site; GBP 29,000 - 34,000; Full time

Job summary

A prominent UK restaurant chain is seeking a Team Leader Service in Exeter. The ideal candidate will support management and ensure an exceptional customer experience while leading the front of house team. Responsibilities include facilitating effective communication, monitoring customer feedback, working closely with the Kitchen Manager, and maintaining health and safety standards. This role offers an annual salary of £29,000 plus performance bonuses up to 15%. Join a team that prioritizes quality and personal growth.

Qualifications

• Strong communication skills to ensure effective teamwork.
• Proven customer service expertise is essential.
• Experience in leading teams to achieve performance targets.

Responsibilities

• Ensure excellent communication between front and back of house.
• Monitor and respond to customer feedback actively.
• Work with Kitchen Manager to maintain quality standards.
• Comply with health and safety regulations.
• Participate in daily briefings with the team.

Skills

Communication skills

Customer service expertise

Team leadership

Problem-solving

Job description

A prominent UK restaurant chain is seeking a Team Leader Service in Exeter. The ideal candidate will support management and ensure an exceptional customer experience while leading the front of house team. Responsibilities include facilitating effective communication, monitoring customer feedback, working closely with the Kitchen Manager, and maintaining health and safety standards. This role offers an annual salary of £29,000 plus performance bonuses up to 15%. Join a team that prioritizes quality and personal growth.