Regional Claims Leader — Hybrid Role, Client-Focused

Aon; Reading; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global insurance solutions provider is seeking a Claims Management Executive for a hybrid role in England, UK. This position involves guiding clients through complex claims, maintaining relationships, and implementing effective claims procedures. The ideal candidate has experience in commercial claims and client-facing roles, along with strong organizational and communication skills. Aon offers growth opportunities through training programs and an inclusive workplace culture, with a competitive benefits package.

Benefits

Comprehensive benefits package

Two Global Wellbeing Days

Support for professional growth

Qualifications

• In-depth knowledge of commercial/corporate claims, especially in Liability, Property, and Motor sectors.
• Experience in client-facing roles with the ability to lead meetings.
• Exceptional customer service and effective communication skills across client levels.

Responsibilities

• Establish and maintain effective claims handling procedures.
• Engage with clients and stakeholders, ensuring high-quality claims services.
• Facilitate efficient claims processing as the primary contact for clients.

Skills

Knowledge of commercial/corporate claims

Experience in client-facing roles

Exceptional customer service skills

Understanding of UK commercial insurance market

Organizational skills for diary management

Self-motivated and accountable

Building robust relationships

Confidence in delivering presentations

Experience improving claims costs

CII certification or relevant qualifications

Education

CII certification or other relevant qualifications

Job description

A global insurance solutions provider is seeking a Claims Management Executive for a hybrid role in England, UK. This position involves guiding clients through complex claims, maintaining relationships, and implementing effective claims procedures. The ideal candidate has experience in commercial claims and client-facing roles, along with strong organizational and communication skills. Aon offers growth opportunities through training programs and an inclusive workplace culture, with a competitive benefits package.