Regional Administration Manager - Epsom Downs Racecourse

Levy UK; United Kingdom; On-site; GBP 38,000 - 44,000; Full time

Job summary

A leading hospitality partner in the United Kingdom is seeking a Regional Administration Manager for Epsom Downs Racecourse. This role involves overseeing administrative operations, ensuring effective communication, and leading a dedicated team. Ideal candidates will have proven experience in administration and team management, alongside excellent verbal skills and a proactive attitude. Competitive salary and benefits package offered in an inclusive environment.

Benefits

Healthcare & wellbeing support

23 days' annual leave plus bank holidays

Meals on duty

Employee Assistance Programme

Professional subscriptions and training opportunities

Qualifications

• Experience managing teams and administrative roles is essential.
• Proficient with Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and high literacy standards.

Responsibilities

• Oversee administrative operations and maintain accurate records.
• Manage correspondence and produce reports.
• Identify opportunities for process improvement and service enhancement.

Skills

Proven experience of managing efficient teams of administrators in a similar environment

Good verbal communication skills

Excellent working knowledge of Word, Excel and PowerPoint

Integrity and ability to maintain confidentiality

High standard of literacy skills

Proven track record in planning, organisation and time management

Excellent telephone manner

Ability to work as a team

Can Do attitude

Experience of leading and managing a small team

Basic financial acumen

Self-motivated and adaptable

Job description

Regional Administration Manager - Epsom Downs Racecourse | Full-Time / Permanent

£38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland.

As Regional Administration Manager you will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Regional Administration Manager - The Role

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands‑on, can‑do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support.

What we're looking for

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self motivated and ability to adapt to a changing environment

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits:
  • 2 days? additional leave after returning from maternity leave
  • Day off for your baby’s first birthday
  • Enhanced family leave
• Perks & discounts:
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing:
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities:
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences - and shape the future of hospitality.