Refrigeration Technical Performance Engineer

Arcus Solutions; West Midlands Combined Authority; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading refrigeration solutions company in the UK is looking for a Smart Hub Refrigeration Technical Performance Engineer. This role involves providing expert technical support for refrigeration systems, conducting site audits, and leading service improvements. The ideal candidate should hold an NVQ Level 3 in Refrigeration, have extensive experience, and possess strong leadership skills. This position offers a competitive salary, car allowance, and numerous benefits.

Benefits

Car allowance

Annual bonus

25 days holiday plus bank holidays

Group Pension Scheme

Funded training and development

Health cash plan

Qualifications

• Extensive experience with chemical and CO refrigeration systems.
• Strong understanding of control systems, PLCs, and communication infrastructure.
• Ability to read/edit/create electrical and mechanical diagrams.

Responsibilities

• Providing expert technical support for chemical and natural refrigeration systems.
• Conducting site audits to ensure optimal system performance.
• Delivering training and support to field engineers and operational teams.

Skills

Expert technical support for chemical and natural refrigeration systems

Excellent communication

Analytical thinking

Proficient in Microsoft Office

Leadership skills

Education

NVQ Level 3 in Refrigeration

City & Guilds 2079 F-Gas Certification

Full UK Driving Licence

CSCS Card

Tools

CAD software

Job description

Overview

Smart Hub Refrigeration Technical Performance Engineer

Location: Midlands

Salary: Up to £55,000 (dependent on experience) + Car Allowance + Bonus + Benefits

Are you an experienced refrigeration expert passionate about innovation?

Arcus FM is on the lookout for a Smart Hub Refrigeration Technical Performance Engineer to join our forward-thinking team. This is your chance to play a pivotal role in revolutionizing refrigeration systems across a national portfolio, delivering cutting-edge solutions for both chemical and natural systems.

What’s In It For You?

• Competitive Salary of up to £55,000, dependent on experience
• £5,549 per annum Car Allowance
• 10% Annual Bonus (subject to target achievement)
• Salary Sacrifice Electronic Vehicle Scheme
• 25 Days Annual Leave + Bank Holidays
• Group Pension Scheme (matched contributions between 5%-6%)
• Life Assurance
• Funded Training & Development Sponsorship
• Cycle to Work Scheme
• Health Cash Plan
• Exclusive Discounts: 10% off B&Q, 20% off Nuffield Fitness & Wellbeing Centres, and more!

What You'll Do

As a key member of our technical performance team, your responsibilities will include:

• Providing expert technical support for chemical and natural refrigeration systems
• Ensuring upskilling, best practices, and compliance with client specifications
• Conducting site audits to ensure systems are performing optimally
• Leading root cause analysis and delivering actionable plans to resolve issues
• Supporting service improvements to reduce energy usage, carbon impact, and costs
• Contributing to assessments (BER and dilapidation) to support strategic goals
• Acting as a technical interface between Arcus, our clients, and service providers
• Delivering training and support to field engineers and operational teams

The on-call rotation is 1 in 5, covering a 7-day period. During the week, the hours are from 17:00 to 22:00, and on weekends, from 08:00 to 22:00 - this role provides emergency cover and support but does not require traveling to a site

What You'll Bring

Qualifications (Essential):

• NVQ Level 3 in Refrigeration (or equivalent)
• City & Guilds 2079 F-Gas Certification
• CO Refrigeration Qualification
• BS7671:2018 Electrical Installations
• Full UK Driving Licence
• CSCS Card

Knowledge & Experience:

• Extensive experience with chemical and CO refrigeration systems
• Strong understanding of control systems, PLCs, and communication infrastructure
• Skilled in both electrical and mechanical refrigeration aspects
• Experience with commissioning, service, and maintenance operations
• Ability to read/edit/create electrical and mechanical diagrams (CAD proficiency ideal)
• Knowledge of budgeting and cost control

Skills & Traits:

• Excellent communicator with a collaborative approach
• Analytical thinker with a passion for continuous improvement
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong leadership skills to drive service and performance improvements across teams and third-party contractors

Why Arcus?

At Arcus, we are committed to fostering an environment of innovation and collaboration, empowering our teams to deliver smarter, greener refrigeration solutions. As part of our dynamic team, you’ll have the opportunity to shape the future of refrigeration within the FM industry - with ample room for career progression and industry-leading development opportunities.

Apply Today!

Ready to take your technical career to the next level? Join Arcus FM and help us deliver the future of refrigeration solutions across the UK.