Referral Pathways Coordinator

NHS; Hailsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare practice in Hailsham is seeking a referrals administrator to manage the surgery's referral processes. You will ensure patients are referred correctly and efficiently, working closely with GPs and clinical staff. The ideal candidate should have administrative experience, clear communication skills, and knowledge of NHS referral pathways. This full-time position offers shifts of 37 hours a week, providing essential support for patient services in a well-supported team environment.

Qualifications

• Administrative or customer service experience is required.
• Understanding of confidentiality and GDPR protocols.
• NHS or GP practice experience is preferred.

Responsibilities

• Manage surgery's referral processes and ensure timely patient referrals.
• Process referrals generated by clinical staff using various systems.
• Monitor and action advice and guidance responses.

Skills

Excellent organisation and time management

High attention to detail

Clear and professional communication

Problem-solving mindset

Education

Educated to grade A to C in English and Maths

Tools

eRS

Emis

Docman

Accurx

Job description

A healthcare practice in Hailsham is seeking a referrals administrator to manage the surgery's referral processes. You will ensure patients are referred correctly and efficiently, working closely with GPs and clinical staff. The ideal candidate should have administrative experience, clear communication skills, and knowledge of NHS referral pathways. This full-time position offers shifts of 37 hours a week, providing essential support for patient services in a well-supported team environment.