Recruitment Medicals Administrator

Capita plc; Coventry; On-site; GBP 25,000; Full time

Job summary

A prominent service organization in Coventry is looking for an Administrator to support with medical screening duties for Royal Air Force applicants. This fixed-term role offers a salary of £24,043.50 pro rata, with 23 days' holiday, a supportive team environment, and good training opportunities. Candidates should have prior administration experience and strong IT and customer service skills. This is a full-time position with working hours set at 37.5 hours per week from Monday to Friday.

Benefits

23 days' holiday (rising to 27) pro rata

Auto enrolment to a pension

Volunteering opportunities

Cycle2work scheme

Life assurance

15 weeks' fully paid maternity leave

Qualifications

• Must have previous administration experience and be confident.
• Strong customer service skills are essential, both in-person and over the phone.
• Proficiency in Microsoft Word, Excel, and Outlook is necessary.

Responsibilities

• Liaise with applicants and medical experts regarding applications.
• Organise and store paperwork and documents efficiently.
• Co-ordinate and manage the medical screening process.

Skills

Previous administration experience

Good IT skills using Microsoft Word, Excel and Outlook

Strong customer service

Ability to work using own initiative

Confidence

Job description

Overview

As an Administrator, you will support with the administrative duties around medical screening of Royal Air Force applicants. You will join a large existing team and play a vital part in supporting with the administration and smooth-running of the process of recruiting appropriate talent to join the Armed Forces. This is a fixed term contract until end of March 2027. Working 37.5 hours per week, Monday to Friday, between home and our offices in Coventry.

Responsibilities

• Liaising with applicants, Armed Forces Careers Offices and Medical Experts - answering queries and assisting candidates through the medical aspects of their application
• Organising and storing paperwork, documents and computer-based information
• Interacting with third party providers where appropriate, such as candidate, GPs, as part of medical process fulfilment
• Co-ordination of medical screening
• Reviewing letters, postal administration and scanning
• Answering the phone and responding to queries

Essential qualifications/skills/experience

• Previous administration experience is required
• Good IT skills using Microsoft Word, Excel and Outlook
• Strong customer service, both face to face and over the telephone
• Ability to work using own initiative and within a team environment
• Confidence

Desirable qualifications/skills/experience

• An understanding of the military would be an advantage, but not essential

What\'s in it for you?

• Offering a salary of £24,043.50 pro rata
• 23 days' holiday (rising to 27) pro rata, with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks\' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Town centre location with easy access to public transport links
• Joining an existing, supportive team environment
• Good training on offer

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation • Achieve together Everyone is valued

What we hope you\'ll do next

Choose \'Apply now\' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we\'re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you\'d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we\'ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]