Recovery Support Worker

Creative Support; Gateshead; On-site; GBP 10,000 - 40,000; Full time

Job summary

A caring community organization based in Gateshead is looking for a support worker to assist individuals with mental health support needs. The role requires managing a caseload, providing direct support, and fostering independence in service users. This position offers full training, a probationary bonus, and benefits such as annual leave and pension contributions. Candidates must be eligible to work in the UK.

Benefits

Probationary bonus

Pension contributions

28 days Annual Leave

Company paid enhanced DBS

Qualifications

• Experience in working with people who have mental health support needs.
• Flexibility to work evenings, weekends, and nights.
• Ability to engage with diverse populations.

Responsibilities

• Manage a caseload and provide direct support to service users.
• Support service users with developing tenancy skills.
• Create exit strategies for building resilience.

Skills

Experience with mental health support

Case management

Multi-agency collaboration

Resilience building

Community engagement

Education

QCF Diploma in Health and Social Care

Job description

Overview

Creative Support are looking to recruit a support worker who is experienced in working with people who have mental health support needs, for our Gateshead based service. You will be working with an outcome-focused floating support team for people over the age of 18 who are experiencing homelessness, or who are at risk of homelessness and have housing related support needs. The service is commissioned by Gateshead Council and will provide a time-limited support service from an office in Gateshead.

The service will work with individuals with complex and often chaotic lives to provide a range of support options, including:

• Support in people’s own homes
• Drop-in sessions and activities/courses at our office
• Signposting services to ensure people have the support they need to find and maintain tenancies in the local community.

You will manage a case-load and provide direct support to service users in accordance with their holistic support plans. As a recovery worker you will support service users who have complex and multiple needs, taking a multi-agency approach that ensures people have access to appropriate services that meet those needs. You will work with service users who require longer term support with the aim of stabilising their lives through supporting them in developing the necessary skills and confidence for finding and managing a tenancy. You will promote inclusion, independence and wellbeing with the aim of enabling service users to become active and productive citizens.

You will support service users by providing one-off interventions and longer term support, devising clear exit strategies that take into account opportunities to build resilience, local connections and knowledge of local service provision.

Support will focus on the following areas;

• Resettlement & tenancy sustainment
• Prevention of tenancy failure or homelessness
• Maximised income
• Financial management and resilience
• Meaningful activity including; volunteering, training and employment
• Improved health and wellbeing including; smoking cessation, reduction in alcohol consumption and substance misuse, increased physical activity, improved diet and greater engagement with primary and specialist health care services
• Improved engagement with probation and rehabilitation services, and criminal justice agencies
• Improved self-reported quality of life and self-reliance
• Improved connections to local community activities and leisure opportunities.

Role expectations

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. You will be required to work in a flexible manner on a rota which may include evenings, weekends and nights. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Vacancy Reference Number: 77979

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Training and benefits: Full training is provided, as is the opportunity to work towards a QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

Why Creative Support? We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.