Recovery Support Volunteer

Recovery Focus; Leicester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A mental health charity in Leicester is looking for a Wellbeing Volunteer to engage with staff and service users. The role involves assisting in group sessions, supporting one-to-one interactions, and promoting activities in the community. Ideal candidates will be empathetic, non-judgmental, and possess good IT skills. This is a unique opportunity to positively impact lives while gaining experience in a supportive environment with extensive benefits, including training and 27 days of annual leave.

Benefits

27 days’ annual leave

Pension scheme

Life assurance

Cycle to Work scheme

Employee Assistance Programme

Professional fee reimbursement

Bonus of £500

Qualifications

• An empathetic, open-minded attitude.
• Ability to build strong relationships.
• Good timekeeping and initiative.

Responsibilities

• Engage with staff and people supported by the service.
• Assist with group sessions and one-to-one support.
• Set up activities and maintain communal areas.

Skills

Empathetic attitude

Confident IT skills

Professionalism

Teamwork

Commitment

Non-judgmental approach

Ability to maintain boundaries

Job description

The role:

This exciting volunteer role would suit someone with an empathetic, open‑minded attitude who can built strong working relationships with others as part ofa holistic approachto improving overall health and wellbeing of the people we support.A Wellbeing Volunteerwill attend the servicefrequentlyto engage with the staff and people the service supports,offeringassistancewith group sessions and supportingpeople accessing the service one-to-one.

Tasks may include:

• Being a friendly face and welcoming those who attend the service
• Offering a listening ear and facilitating discussions that bring people together
• Setting up for group sessions, helping to keep the communal areas tidy (e.g. kitchen and living room), and packing away following each session
• Promoting and signposting activities available in the wider community
• Identify and report any concerns or risks to the Duty staff or Duty Manager within the building
• Planning and delivering activities – these could be creative based arts and crafts, board games, music based, yoga, or other skills and interests that you bring with you
• Engaging with the people who access the service and encouraging time in the community (e.g. walk and talks, or attending external groups with them for support)

Skills we would like you to bring to the role:

• Confident IT skills – aside from any IT skills required for the role, some of our mandatory training is done online through eLearning modules
• Professional, honest and committed
• Non‑judgmental towards people with lived experience
• Good timekeeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website, and you can call a specific project to make enquiries.
• A genuine interest in being part of the mission, vision and promise of Waythrough
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training. Note Cyber Ninjas eLearning, Information Governance eLearning, Equality & Diversity eLearning and Volunteer Induction workshop are mandatory for all volunteers as a minimum with additional training depending on the role
• The opportunity to learn and practice new skills
• The opportunity to be part of a team and the wider Waythrough organisation
• Opportunities to progress and experience other areas of Waythrough's work

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our and portals
• £500 bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team:

Closing Date: 2026-01-08