Receptionist & Sales Administrator

JobStart Scheme; Cookstown; On-site; GBP 19,000 - 23,000; Part time

Job summary

A local plumbing supplies company in Cookstown is seeking a Receptionist & Sales Administrator. This entry-level role involves managing reception duties, providing administrative support to the sales team, and ensuring excellent customer service. Ideal candidates should have a friendly and professional attitude, good communication skills, and basic computer proficiency. Flexibility in working hours might be available based on employer approval.

Qualifications

• Organised and professional individual for an entry-level position.
• Able to work independently when required.
• Experience in reception or customer service is helpful.

Responsibilities

• Manage reception duties and greet visitors professionally.
• Provide administrative support to the sales team.
• Maintain and update customer databases accurately.
• Assist with processing sales orders.
• Support general office administration tasks.

Skills

Excellent telephone manner

Customer service skills

Friendly and professional attitude

Good written and verbal communication

Basic computer skills (Microsoft Word, Excel, Outlook)

Problem-solving skills

Tools

CRM systems

Sales order processing software

Job description

THE EMPLOYER IS: KILDRESS PLUMBING SUPPLIES LTDThis role provides front-line reception and administrative support to the sales team. As the first point of contact for calls and customer enquiries, the Receptionist & Sales Administrator ensures friendly and professional communication. The role also supports daily sales operations by keeping accurate records, handling administrative tasks, and preparing documents and correspondence.We are looking for an organised, and professional individual for this entry-level position. You will welcome visitors, manage calls, and assist the sales and administration teams with general office duties.

Responsibilities

• Manage reception duties, including answering incoming calls, greeting visitors, and handling customer enquiries in a professional manner.
• Provide administrative support to the sales team, including preparing sales documents.
• Maintain and update customer databases and records accurately.
• Assist with processing sales orders and following up on outstanding documentation.
• Coordinate with other departments to ensure smooth communication and workflow.
• Support general office administration tasks as required, such as filing, data entry, and managing incoming/outgoing post.
• Prepare and print documents, quotes, and customer information packs.

Skills and Qualifications

• Excellent telephone manner and customer service skills.
• Friendly, professional, and approachable attitude.
• Good written and verbal communication skills.
• Basic computer skills (Microsoft Word, Excel, Outlook).
• Reliable, punctual, and able to work as part of a team.
• Previous experience in reception, customer service, or office admin is helpful but not essential.
• Previous experience in a plumbing, building supplies, construction, or trade‑counter environment.
• Experience using CRM systems or sales order processing software.
• Familiarity with handling cash or basic payment processing.
• Ability to work independently when required.
• Experience managing diaries, scheduling, or coordinating appointments.
• Good problem‑solving skills when dealing with customer queries.

Further Information

The Employer is: KILDRESS PLUMBING SUPPLIES LTDJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: Derry or Londonderry
Closing date: 21 Nov 2025