Receptionist (LW)

NHS Scotland; Leven; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading healthcare organization in the UK is looking for an organized individual to provide reception and clerical support at Leven Health Centre. The role requires excellent communication skills and IT proficiency, particularly in Microsoft Office. Candidates will handle appointment bookings and must have previous reception experience. The position supports flexible working and is committed to diversity.

Benefits

Flexible working

Family-friendly policies

Support for disabled candidates

Qualifications

• Previous reception and clerical experience is required.
• Ability to prioritise and manage workload without immediate supervision.
• Adaptability to work both independently and as part of a team.

Responsibilities

• Provide reception and clerical support for patients.
• Deliver an appointment booking service with clear communication.
• Manage day-to-day workload with minimal supervision.

Skills

Excellent communication skills

IT proficiency in Microsoft Office

Ability to prioritise work

Interpersonal skills

Tools

TIARA

TrakCare

Job description

Overview

An organised individual is required to provide reception and clerical support for patients and health care professionals based within Leven Health Centre. We are looking for a positive individual with excellent communication and interpersonal skills, as your primary role will be providing an appointment booking service to the public. IT proficiency in Microsoft Office is required. A working knowledge of TIARA and TrakCare (electronic patient booking systems) would be advantageous.

Responsibilities

• Provide reception and clerical support for patients and health care professionals based within Leven Health Centre.
• Deliver an appointment booking service to the public with clear, courteous communication.
• Prioritise and manage day-to-day workload with minimal supervision, and work both independently and as part of a wider team.

Qualifications and Experience

• Previous reception and clerical experience is required.
• Ability to prioritise and manage workload without immediate supervision.
• Adaptability to work both independently and as part of a team.
• IT proficiency in Microsoft Office is required; working knowledge of TIARA and TrakCare (electronic patient booking systems) would be advantageous.
• Previous experience in an NHS setting would be desirable.

Other Information

• The ability to travel is required for training purposes or to cover for other colleagues.
• Further information is available from Tracy Chalmers, Administrative, Services Manager, at 01592 226403 Ext 46403, or Susan Stewart, Administration Support Co-ordinator, at 01592 226874 Ext 46874.
• To work in the United Kingdom, there is a legal requirement to demonstrate the relevant permission to work. This permission is granted by the UK Visas and Immigration Service.
• As part of pre-employment checks, NHS Scotland Boards will check entitlement to work in the UK. This can be evidenced through routes including certain visas and EU settled or pre-settled status. For more information, refer to GOV.UK.
• For specific types of post, sponsorship via a UK Skilled Worker/Health & Care Worker Visa may be possible if the employer is a licensed Sponsor and the post meets salary requirements; further information is available from GOV.UK.
• It is essential to check you have the right to work in the UK or that the post is eligible for sponsorship before submitting your application.
• We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
• NHS Scotland is committed to equality and diversity and welcomes applications from all sections of society.