Receptionist, Endoscopy Unit

NHS National Services Scotland; Glasgow; On-site; GBP 20,000 - 23,000; Full time

Job summary

A healthcare provider in Scotland is looking for a Band 2 Receptionist to support effective clinical care. You will manage patient appointments, ensure confidentiality of medical records, and assist both patients and healthcare staff with queries. This position requires proactive communication and administrative skills in a busy healthcare setting. The role is essential for maintaining the smooth operation of the reception area.

Responsibilities

• Provide efficient reception service to patients and medical staff.
• Ensure patient appointments are administered and records are confidential.
• Assist with enquiries and ensure smooth running of the reception area.

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Position

Band 2 Receptionist

Hours per week - 37 hours per week

Location New Victoria Hospital/Gartnavel General Hospital, Endoscopy Unit

Responsibilities

• To support effective clinical care by providing an efficient reception service to Patients, General Practitioners, Medical and Nursing Staff. Ensure patient appointments are administered and processed accurately and that patient’s medical records remain confidential, are securely stored and are available as and when necessary. To update systems to show admission, DNA or cancellations by patients are accurate and conducted in a timely manner. To scan all procedure reports onto portal and send copies to GP’s. To ensure smooth running of the reception area at all times. To assist patients, medical & nursing staff with any enquiries.
• This post would support the existing full time Receptionist, to ensure administrative support to the endoscopy service at all times. Cross site cover (GGH VIC and QE) may also be required on occasion.

Informal contact

Jordyn-Lee Magee - [e-mail]

Recruitment information

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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