Receptionist Administrator Part Time (20 hours per week)

Funeral Partners; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading funeral service provider in England is seeking a part-time Receptionist Administrator to join their team. This role involves welcoming families, managing paperwork, and supporting local engagement. Candidates should have strong organisational skills and a caring nature. The position offers 20 hours per week with a salary ranging from £12,825 to £13,200 per month. The company values professional growth and provides comprehensive training and various benefits including life assurance, pension, and family-friendly policies.

Benefits

Comprehensive training

Full uniform

Flexible working

Annual reward scheme

Employee assistance service

Qualifications

• Strong organisational skills and a caring approach.
• Experience in customer service is a plus.
• Ability to handle administrative tasks accurately.

Responsibilities

• Welcome families and maintain a tidy reception area.
• Ensure documentation is completed accurately.
• Manage purchase ledger and invoicing.

Skills

Organisational skills

Attention to detail

Customer service

Job description

• Receptionist Administrator – Part Time – 20 hours per week
• Salary: 12,825 – 13,200 per month
• Gordon Fletcher & Sons Funeral Directors – Newton Aycliffe – DL5 4SE
• Working Hours: Monday to Friday 10:00 – 14:00

We offer a sensitive professional service to the families in our care and are proud to be part of the Funeral Partners family. Together we are leading the way in setting new standards of excellence within the profession.

Our people are key to our success; they bring a wealth of experience from both inside and outside the funeral industry and as an organisation we really know what it means to work as a team. But don’t take our word for it – see what our people say about working for Funeral Partners.

The Opportunity

Based at Gordon Fletcher & Sons Funeral Directors in Newton Aycliffe, the Receptionist Administrator role is a vital part of our team – caring and organised, offering a warm welcome to our families. You will ensure the reception area is tidy and presentable at all times, using your eye for detail and accurate administrative skills.

Our Receptionist / Administrator will play a key role in re‑establishing our local presence and strengthening brand awareness. Through active community engagement, local networking and relationship‑building, this role helps reconnect the branch with customers, local businesses and community groups. Acting as a welcoming first point of contact and brand ambassador, the role supports trust‑building, visibility and long‑term growth within the local area.

Responsibilities include ensuring all relevant paperwork and documentation is completed and updated into the Funeral Management System accurately and on time. You will also be responsible for ensuring the purchase ledger, invoicing and reporting is up to date and the appropriate approvals are obtained.

What We Offer

Working in one of our local Funeral Partners branches, you’ll enjoy the satisfaction of working within a small local team alongside the benefits of a large national company. We have family‑friendly policies and can offer flexible working as well as:

• Comprehensive training for all our roles and opportunities to achieve industry‑recognised qualifications.
• Full uniform.
• Opportunities to work within the local community.
• Reward and recognition scheme.
• Regular feedback surveys and opportunities to join project groups.
• Employee assistance service.

In addition to your salary you will also receive

• 23 days annual leave, increasing to 26 days with service – plus bank holidays (pro‑rata).
• Opportunity to join our Annual Reward Scheme.
• Life Assurance.
• Pension.
• Family and friends discounts.
• Christmas vouchers.
• Cycle to Work scheme.
• Eye care.
• Refer a friend scheme.

About You

You may have worked in the funeral industry for many years or may be looking for a new challenge. For us it’s more important that you have the right skills and attributes, because we will give you all the training you need. Come and join us – we will give you all the tools you need to be a success.

For further information about Funeral Partners please visit our website.

The Company

Funeral Partners is the third largest funeral services provider in the UK with over 240 funeral homes, almost 1,000 employees overseeing over 20,000 funerals annually.

Benefits

• Life Assurance.
• Pension.
• Cycle to Work Scheme.

Employment Type: Part‑Time

Experience: 0+ years

Vacancy: 1

Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team via email for any assistance.