Receptionist / Admin Assistant

NHS; Tees Valley; On-site; GBP 27,000; Full time

Job summary

A healthcare organization in Tees Valley is seeking a friendly, professional Receptionist/Admin Assistant for a 10-month maternity leave cover. Working 40 hours weekly from Monday to Friday, you'll create a welcoming environment for visitors and staff at Newham House. Responsibilities include managing receptions, handling calls, and supporting admin tasks. To thrive, you need strong organizational skills and experience in customer service. Competitive salary of £26,510 per annum is offered along with opportunities for professional growth.

Benefits

Strong career progression opportunities

Cycle to work scheme

Employee discount savings

Qualifications

• Experience in reception or administrative roles is required.
• Ability to handle multiple tasks efficiently.
• High level of attention to detail and confidentiality.

Responsibilities

• Provide a welcoming reception experience to visitors.
• Greet and notify staff of visitor arrivals.
• Manage incoming calls and messages.
• Maintain cleanliness of the reception area.
• Support hospital administration.

Skills

Customer service experience

Organized

Excellent communication skills

Computer literate (Windows/Word/Excel/Outlook)

Knowledgeable of telephone systems

Polite and friendly demeanor

GCSE Maths and English qualified

Detail-oriented

Education

GCSE in Maths

GCSE in English

Job description

We are looking for a friendly, professional Receptionist/ Admin Assistant with a passion for making a difference to others. Please Note this is a 10 month contract covering maternity leave.Youll be working 40 hours a week, (working from Monday to Friday, 8am to 4pm) at Newham House, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professionalReceptionistwith a passion for making a difference to others. Please Note this is a 10 month contract covering maternity leave.

Youll be working40hours a week,(working from Monday to Friday, 8am to 4pm)atNewham House, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).

The hospital provides a safe and secure place to aid recovery alongside offering those diagnosed with a progressive neurological disease like Huntingtons Disease, a placement to support and help manage the progression of their symptoms.

The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.

Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.

Benefits and Perks

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well a s a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols
• Support the hospital Admin with their role.
• Take a lead on rota management and training
• Work with admin team to ensure smooth running of the hospital

Why Cygnet? Well offer you£26,510 per annum

• Strong career progression opportunities
• Expert supervision & support
• Cycle to work scheme & employee discount saving

You are...

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhan cedDBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.