Receptionist / Admin Assistant

CARE CONCERN GROUP LIMITED; Gravesend; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned care provider in Gravesend is looking for a Receptionist / Admin Assistant to support day-to-day operations at Mayflower Care Home. This part-time role requires 16 hours of work per week on weekends, with responsibilities including managing payroll, scheduling, and handling inquiries with professionalism. The ideal candidate should possess a GCSE in English, excellent organizational and communication skills, and be tech-savvy in Microsoft Office applications. Competitive hourly pay and benefits offered.

Benefits

Company Pension scheme

Free Onsite Parking

Paid DBS/PVG

Uniform Provided

5.6 Weeks Annual Leave

Qualifications

• GCSE English Language is essential.
• Proficient in spreadsheets and Microsoft Office applications.
• Excellent telephone manner and empathy in communication.

Responsibilities

• Manage employee payroll data and contracts with accuracy.
• Assist in arranging and coordinating staffing schedules.
• Handle telephone inquiries professionally.
• Keep notice boards updated with relevant information.
• Take detailed minutes during meetings.

Skills

Communication Skills

Organisational Talent

Tech Savvy

Team Player

Education

GCSE English Language

Tools

Microsoft Word

Excel

Access

Job description

Receptionist / Admin Assistant

Administration and Business Support - Mayflower Care Home

Contract: Part Time Salary: 12.75 Per Hour Shift Type: Weekends Contracted hours: 16

Mayflower Care Home is a modern, purpose-built specialist dementia care home in Northfleet, near Gravesend. It provides secure, compassionate residential, nursing, palliative and short-term care for residents living with all levels of dementia, supported by a dedicated, professional team committed to person-centred care.

We’re looking for a talented Admin Assistant to join our team and play a pivotal role in our day-to-day operations. If you’re excited by the prospect of handling various administrative tasks and contributing to a dynamic work environment, this role is for you!

We are looking for someone to work 16 hours per week, across Saturday & Sunday.

What we offer:

• £12.75 per hour
• Company Pension scheme
• Free Onsite Parking
• Paid DBS/PVG
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

What You'll Do

Payroll and Contracts: Manage employee payroll data and contracts with accuracy and confidentiality.

Schedule Master: Assist in arranging and coordinating staffing schedules to ensure smooth operations.

Frontline Communication: Handle telephone inquiries with professionalism and a friendly demeanour.

Update and Inform: Keep notice boards up to date with relevant information and announcements.

Team Collaboration: Work closely with the operational team to ensure that tasks and repairs are completed efficiently.

Meeting Minutes: Take detailed notes during meetings to capture key points and action items.

Office Duties: Perform general office tasks to support daily operations and keep everything running smoothly.

What We’re Looking For

• Qualifications: GCSE English Language is essential.
• Tech Savvy: Proficient in spreadsheets, Microsoft Word/Works, Excel, Access, and email communications.
• Commitment: A strong dedication to equal opportunities and inclusivity within our company.
• Communication Skills: Excellent telephone manner and the ability to handle challenging calls or inquiries with empathy and professionalism.
• Organisational Talent: Demonstrated ability to stay organised and manage multiple tasks efficiently.
• Team Player: Good interaction skills and the ability to work well within a team.
• Clarity and Precision: Clear and concise communication skills to ensure effective information exchange.

About us:

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready to bring your organizational skills and positive attitude to our team, we’d love to hear from you!