Receptionist / Admin Assistant

A One Tyres; Dromore; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy retail service provider in Dromore is seeking an experienced Receptionist/Administrator to join their dynamic team. You will handle customer interactions, manage front desk operations, and provide administrative support. The ideal candidate has over a year of experience and excellent communication skills, with a flexible approach to working hours. This role offers a great opportunity to enhance customer service standards and develop professionally.

Qualifications

• 1 year+ experience in an administrative role.
• Previous experience in a retail / customer facing position.
• Good level of spoken and written communication skills.

Responsibilities

• Reception & front of house duties.
• Dealing with customers face to face.
• Processing sales invoices and purchase orders.

Skills

Receptionist

Office Administrator

Sales

Customer quotations

Job description

Overview

AN EXCITING OPPORTUNITY TO JOIN A DYNAMIC AND BUSY TEAM IN DROMORE

Applications for Full & Part Time are welcome. (Salary pro-rata for P/T)

Responsibilities

• Reception & front of house
• Dealing with customers face to face
• Answering main switchboard & redirecting calls
• Providing customer quotations and up-selling
• Organising breakdown callouts
• Cash handling & daily banking
• Processing and recording of data from various sources
• Sales invoice processing
• Purchase ordering
• Stock control
• General admin
• Carry out any other duties as required

Knowledge, Qualifications & Skills

• 1 year+ experience in an administrative role
• Previous experience in a retail / customer facing position
• Have a flexible approach to working hours to cover the role
• Ability to meet and greet customers in a confident and professional manner
• Good level of spoken and written communication skills
• Willingness to work as part of a team, as well as be a self-starter
• Responsible for duties outlined above, working between the hours of 08:30-17:30 Monday to Friday and 08:30-15:30 on Saturdays (non-work day during the week).
• Ensuring a professional standard of customer service is experienced by customers/suppliers both by phone and face to face. All tasks are to be completed in a timely and productive manner with exceptional accuracy and attention to detail. Being highly organized at all times is also vital to the success of this role.
• This role would ideally suit someone who is of smart appearance, with experience in dealing with customers face to face. A working knowledge of MS Office, and previous computer use would be advantageous. Training on our bespoke systems will be provided.

Skills:

• Receptionist
• Office Administrator
• Stock ordering
• Sales
• Customer quotations