Receptionist

Axbridge & Wedmore Medical Practice; Wedmore; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local medical practice in the United Kingdom is seeking a friendly and proficient reception team member. The role involves providing efficient reception services to patients, handling general inquiries, and offering administrative support. Applicants should have excellent customer service skills and be IT literate. Hours are approximately 14-15 per week, with flexibility for additional shifts. Applications can be sent via email. Early applications are encouraged as the vacancy will remain open until filled.

Qualifications

• Applicants must possess excellent customer service skills and be IT literate.
• Experience of working in a care related area.

Responsibilities

• Ensure an effective and efficient reception service is provided to patients and visitors.
• Deal with all general enquiries, explain procedures and make appointments.
• Explain practice arrangements and requirements to new patients.

Skills

Customer service skills

IT proficiency

Job description

We are recruiting for a new member of our friendly and welcoming reception team. Applicants must be IT proficient and have excellent customer service skills.

Hours of work: approximately 14-15 hours per week plus more regular shifts required to cover annual leave/sickness and extended hours, across both Axbridge and Wedmore surgeries. This could include a 7.45am start or a 8pm finish.

PLEASE NOTE: This vacancy will remain open until a suitable applicant is appointed. Early applications are encouraged as the advert may close once the right candidate has been identified.

To apply, please send your CV and covering letter to:

[e-mail]

Possible interview date: 16 December 2025

Main duties of the job

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

Axbridge and Wedmore Medical Practice is a friendly team of professionals who provide full training on site.

As a surgery, we are committed to safeguarding patients and vulnerable people.

Job responsibilities

Job responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Further details on request.

Person Specification

Qualifications

• Available on request.
• Available on request.

Experience

• Applicants must possess excellent customer service skills and be IT literate.
• Experience of working in a care related area.