Receptionist

Total Facilities Recruitment Limited; Swindon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment agency is seeking a temporary receptionist to provide front-of-house services in Swindon. The successful candidate will ensure a five-star experience for all visitors, handle communications, and maintain presentation standards. Customer-facing experience in relevant environments and excellent communication skills are essential. This role offers £14 to £16 per hour for a four-day work week.

Qualifications

• Customer-facing experience in hotels, corporate, airlines, or marketing/event environments.
• Enthusiastic about delivering a high level of service at all times.
• Well presented at all times.

Responsibilities

• Ensure a five-star service by welcoming visitors and directing them accordingly.
• Answer calls and emails promptly and appropriately.
• Manage the reception and helpdesk inbox.

Skills

Customer service experience

Excellent communication skills

Professional demeanor

Job description

Overview

We are currently looking for a receptionist to work on our client’s site within Swindon, front of house. The role involves ensuring all tenants and visitors receive a 5* service, with duties on the ground floor such as assisting visitors, answering emails and phone calls promptly, handling queries, and performing administrative tasks.

Responsibilities

• Ensure a five-star service by welcoming visitors and directing them accordingly
• Answer calls and emails promptly and appropriately
• Manage the reception and helpdesk inbox
• Deal with queries from occupiers or workers
• Sign in visitors and provide directions
• Report relevant information and issues to the Front of House Manager and the designated Facilities Management team
• Keep the front of house area immaculately presented; replenish stock in kitchens and ensure areas are tidy

Requirements / Qualifications

• Customer-facing experience in hotels, corporate, airlines, or marketing/event environments
• Enthusiastic about delivering a high level of service at all times
• Friendly, professional, bubbly personality
• Well presented at all times
• Excellent communication skills for dealing with high-profile clients
• Salary: £14ph - £16ph
• Contract: Temporary Receptionist; Location: Swindon; Working four days

Notes

Due to the levels of applications, only suitable candidates will be contacted.