Receptionist

Leonardo Hotels; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in Nottingham is seeking a Receptionist to provide excellent service and ensure a smooth check-in and check-out experience. The ideal candidate will have top-notch organisational skills and a warm personality to enhance the guest experience. Join a vibrant team that values personal and professional growth with extensive training and progression opportunities.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Meals at work

Talent referral scheme

Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Strong interpersonal skills, friendly personality.
• Ability to work in a fast-paced environment.
• Dependable and reassuring influence for guests.

Responsibilities

• Organise all aspects of the check-in and check-out processes.
• Offer guests local recommendations for a great stay.
• Bring new ideas to improve guest experiences.

Skills

Top-notch organisational skills

Passionate to make a difference

Courteous to guests and colleagues

Knowledge of local recommendations

Job description

Overview

As a Receptionist you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. You'll be stepping into a busy role as part of a vibrant team, and you'll be an ambassador for the hotel as the first person our guests meet. You will organise all aspects of the check-in and check-out processes and offer guests the real 5-star treatment at our hotel. We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued, and it's our role to keep you at the top of your game as a Hospitality professional. Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

Be Yourself - Be a Bold Team Player - Be Leonardo.

Responsibilities

• Be passionate to make a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable, and a reassuring influence for guests, Disability Confident

Qualifications and Policies

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week and annual Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression