Receptionist
Temp to Perm
Based in Luton
£15.00 per hour
We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front‑of‑house service while supporting the day‑to‑day administrative needs of the office.
Key Responsibilities
- Greet tenants, visitors, and contractors in a professional and courteous manner
- Act as the first point of contact, responding to general enquiries in person and via telephone
- Assist tenants with new key fobs and access‑related queries
- Manage reception duties, ensuring the reception area remains tidy and presentable
- Photocopy, scan, and file documents as required
- Book and manage meeting rooms, ensuring availability and appropriate set‑up
- Support the wider team with general administrative tasks as required
- Adhere to confidentiality, data protection and health and safety procedures at all times
Skills and Experience
- Previous experience in a receptionist or人数? Wait correct.
- Previous experience in a receptionist or customer‑facing role (social housing or public Alternatively? I'm recalibrating.
- Previous experience in a receptionist or customer‑facing role (social housing or public sector experience desirable)
- Strong communication and interpersonal skills
- Ability to deal sensitively and professionally with tenants and members of the public
- Good organisational skills and='', which is not includedIn the mids!
- Good organisational skills and attention to detailGood organisational skills and attention to detail
- Basic IT skills, including Microsoft Office and office equipment
- Ability to work independently and as part of a team
Personal Attributes
- Friendly and approachable manner
- Reliable, punctual, and flexible to work on a rota basis
- Calm and professional under pressure
- Committed to providing excellent customer service
- Opportunity to transition from temporary to permanent employment
- Supportive working environment within the social housing sector
- Consistent working hours on a rota basis