Receptionist

Young's Pubs; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant hospitality venue in Greater London is seeking Hosts to join their dynamic team. The ideal candidates will excel in customer service, ensuring guests have a delightful experience at the venue. Responsibilities include managing reservations, optimizing guest flow, and collaborating with the team to maintain high standards of service. This role offers both full-time and part-time positions with career development opportunities.

Benefits

Access to Career Pathway

Free meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Experience in a similar environment is preferred.
• Excellent communication skills and high standards.

Responsibilities

• Manage reservation systems for the front of house and hotel.
• Optimize table and hotel allocation and guest flow.
• Work closely with the team to deliver service excellence.

Skills

Fluent in English

Microsoft Office

Job description

Host

We are looking for some amazing individuals to join our vibrant and energetic team in Parson’s Green. We hand‑pick our team based on personalities that help to form the supportive and engaging environment you see when in Aragon House. Do you think you would be the perfect fit?

Aragon House, sat on Parsons Green, is a great place to work. We actively promote within and offer lots of opportunities for progression and development. We have both full and part‑time positions available and a range of shifts to suit your needs. Aragon House is not just a pub – we have a restaurant, a boutique hotel boasting 15 stunning rooms, a cocktail bar and a fully heated and serviced garden. We really do have something for everyone.

What We Offer Our Hosts

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Host

As the successful host you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and a desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills, and have very high standards and an impeccable eye for detail.

We are searching for a new team of hosts to be the first contact guests have when they visit Aragon House. Friendly customer service is key for us, and we are looking for the right candidates to deliver excellent service and great organisation within the role to ensure the customer and business needs are met.

You will be responsible for managing reservation systems for the front of house and hotel, optimising table and hotel allocation and guest flow, working closely with front of house, hotel and management team to deliver service excellence. Strong organisational skills are key for this role with admin responsibilities.

Skills

• Fluent in English
• Microsoft Office