Receptionist

CVS Group UK; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent veterinary services provider in the UK is seeking a full-time Receptionist to join their team. This role involves welcoming visitors, managing correspondence, and providing administrative support. The ideal candidate will have strong communication skills, attention to detail, and prior experience. This opportunity offers a supportive environment with comprehensive benefits, including generous annual leave and a staff discount scheme.

Benefits

Generous annual leave entitlement of 5 weeks per year

Staff discount scheme on veterinary bills and products

Employee Assistance Programme

Qualifications

• Previous experience in a Receptionist position preferred.
• Excellent written and verbal communication skills required.
• Strong administrative skills and time management are essential.

Responsibilities

• Welcome visitors professionally, ensuring an excellent first impression.
• Sort and distribute post, book travel and meetings for colleagues.
• Monitor emails and assist with general enquiries.

Skills

Excellent written/verbal communication skills

Strong administrative skills

Customer service experience

Attention to detail

Time management

Experience using MS Office packages

Ability to work under pressure

Flexible can-do attitude

Job description

Overview

22802 A fantastic opportunity has arisen for a full-time Receptionist working 40 hours a week over 5 days (Monday-Friday) to join the team based in our Diss Support Office. We are a professional and personable team working in a busy environment, which makes the role varied and interesting. If you have strong administrative skills, we would love to hear from you!

Shift pattern

2 shift pattern options:

• 8:30am-5:30pm – 1 hour lunch
• 9:00am-5:30pm – 30 minute lunch

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing three main business areas: our veterinary practices, diagnostic laboratories and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority; it’s what is at the heart of our work, every day.

Key Responsibilities and Tasks

• Welcome visitors to the office in a friendly, helpful and professional manner, ensuring an excellent first impression of the company.
• Sort and distribute post received, including parcels across our 3 building site.
• Book travel and accommodation for colleagues across the business.
• Book meeting rooms and facilitate meetings, ensuring all requirements are met.
• Clear meeting rooms and ensure all areas are kept tidy.
• Answer calls in a timely manner, remaining polite, calm and professional at all times. Assist with general enquiries, ensuring messages are taken and passed onto the relevant team as necessary.
• Monitor central email inboxes and assist with general enquiries. Take ownership of tasks from start to finish, ensuring all matters are dealt with in a timely manner, liaising with the requestor and keeping them informed of progress.
• Maintain relevant electronic files.
• Provide support to other departments within the business as required.
• Ensure adequate supply of stationery, canteen supplies, etc. are available to colleagues.
• Assist with recording, updating and storage of archiving files and records.

Key Skills and Experience Required

• Previous recent experience in a Receptionist position is preferred
• Excellent written/verbal communication skills
• Strong administrative skills along with excellent time management
• Attention to detail
• Customer service experience
• Experience using MS Office packages including Teams, Word, Excel and Outlook
• Ability to stay calm and work effectively under pressure
• Ability to work independently with minimal supervision
• Flexible can-do attitude

What We Can Offer You

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary in line with the National Living Wage (as of 1 April 2025)
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• And lots more

Or, if easier, you can find a full list by clicking here.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

If interested in this fantastic opportunity, please click ‘Apply Now' and a member of the team will be in touch!