Receptionist

Bedford College Group; Corby; On-site; GBP 23,000 - 27,000; Part time

Job summary

A prominent educational institution in Corby is seeking a part-time Receptionist to provide a warm welcome and efficient service for visitors and staff. The candidate should possess strong customer service experience and communication skills. This role offers a salary between £23,557 and £26,754 per annum, along with benefits including 27 days leave and professional development opportunities. The position is permanent, requiring 20 hours per week at the Corby campus.

Benefits

27 days annual leave

People's pension

Retail & leisure discounts

Access to college courses

Qualifications

• GCSE English and Maths (A*-C/9-4) or equivalent required.
• Experience in customer service and handling challenging situations.
• Strong communication skills in face-to-face, phone, and written contexts.

Responsibilities

• Deliver a warm welcome for visitors, staff, and students.
• Maintain a tidy, safe reception area and manage visitor bookings.
• Handle calls and emails promptly and update CRM records.

Skills

Customer service experience

Strong communication

Ability to prioritise

Friendly and welcoming approach

Education

GCSE English and Maths (A*-C/9-4) or equivalent

Job description

Job Title

Receptionist

Location

Tresham College – Corby Campus

Salary & Benefits

Salary between £23,557 and £26,754 per annum (pro‑rated) depending on experience and qualifications, 27 days annual leave (pro‑rated) plus bank holidays, people’s pension, retail & leisure discounts, professional and personal development opportunities, and access to college courses.

Hours & Contract

20 hours per week – 52 weeks per year, Permanent – Part Time. UK‑based contract. Must have the Right to Work in the UK; sponsorship not offered.

About the Role

The Receptionist will be the first point of contact for visitors and staff within the Customer Contact & Admissions department, ensuring a professional, friendly and efficient front‑of‑house service.

Key Responsibilities

• Customer Service – Deliver a warm welcome for visitors, staff and students in line with the College’s customer service standards.
• Reception Management – Maintain a tidy, safe reception area; manage visitor bookings, ID cards, car parking requests and health & safety compliance.
• Communication & Administration – Handle calls and emails promptly, update CRM records, process parking permits, manage lost property, and support post distribution and cashing up.
• Event & Team Support – Assist with recruitment events (Open Days, Enrolment), prepare welcome packs, monitor stock levels, and provide administrative support to the Advice & Admissions team.
• Compliance & Professional Standards – Uphold safeguarding, equality, diversity, health & safety and GDPR requirements; participate in training and development activities.

About You

• Qualifications – GCSE English and Maths (A*‑C/9‑4) or equivalent.
• Experience – Customer service experience, handling challenging situations, and using email and internet effectively.
• Skills & Competencies – Friendly and welcoming approach, strong communication (face‑to‑face, phone, written), ability to prioritise in a busy environment, and accurate record keeping.
• Professional Standards – Commitment to safeguarding, health & safety and college values; professional appearance and behaviour at all times.
• Flexibility & Development – Willingness to update skills, work evenings/weekends, travel across campuses and adapt to changing business needs.

Interview Details

Interviews will be held on 15 December 2025.

Vision Values

• Valuing Teamwork – We are one team who by working together can achieve great things, respecting each other’s opinions and contributions.
• Improving Continuously – We challenge ourselves to always do better by trying new things, sharing knowledge and learning from others.
• Student Centred – We always consider students in all decision making to create positive outcomes and memorable experiences.
• Inclusive – We celebrate differences and diversity, recognising that we learn from each other.
• Open and Caring – We care about the wellbeing of staff, students, community and wider society, building an environment of trust.
• Nurturing Education Excellence – We promote educational excellence by delivering programmes that challenge students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Safeguarding

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be subject to a thorough vetting process, including an enhanced DBS check and satisfactory references.

Legal & Declarations

This post is exempt from the Rehabilitation of Offenders Act 1974. Candidates who are barred from working with children are reminded that it is a criminal offence to apply for this post.

Application Closing

We reserve the right to bring forward the closing date of the advert should we receive a sufficient level of interest.