Reception Team Member

Premier Inn; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality business is seeking a Receptionist at London Heathrow Airport Terminal 5. The role involves creating a welcoming atmosphere for guests, checking them in, and assisting with housekeeping tasks as needed. The position offers a permanent contract with 30 hours per week, a competitive pay rate, and various benefits including discounts and a complimentary breakfast when joining. This is an excellent opportunity for those with strong customer service skills.

Benefits

Pension and saving schemes

Discounts on shops and services

Complimentary Premier Inn breakfast for 2

Training and support

Whitbread Benefits card

Qualifications

• Strong customer service skills and ability to create a welcoming atmosphere.
• Willingness to assist with housekeeping tasks when needed.

Responsibilities

• Welcome guests and check them into their rooms.
• Assist in ensuring rooms are prepared to the highest standards.
• Provide information and support to guests during their stay.

Skills

Customer service skills

Friendly personality

Job description

Receptionist – London Heathrow Airport Terminal 5 Premier Inn

Come and be a Receptionist at Premier Inn in London Heathrow Airport Terminal 5. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

30 hours per week across 5 days - evenings and weekends included

LOCATION:

Premier Inn London Heathrow Airport Terminal 5
Heathrow Airport Terminal 5, 420 Bath Road, Longford, UB7 0EA

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn London Heathrow Airport Terminal 5 as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.