Reception and Administration Officer

Lancashire & South Cumbria NHS Foundation Trust; Lancashire; On-site; GBP 20,000 - 30,000; Full time

Job summary

A community health organization in Burnley is seeking a motivated individual to join its Community Roots team. The role involves providing front-line reception duties and supporting the community in accessing health and wellbeing opportunities. Ideal candidates will have a passion for community engagement and experience in mental health care services. Flexible working options are available to promote a healthy work/life balance.

Benefits

Flexible working options

Supportive team environment

Qualifications

• Demonstrable experience in working with communities.
• Experience in mental health care services is preferred.

Responsibilities

• Provide front-line reception duties.
• Welcome individuals to Community Roots.
• Maintain and update clerical records.

Skills

Engagement with community

Customer service

Clerical record maintenance

Job description

Overview

An exciting opportunity has arisen for a motivated, enthusiastic and empathic people person to join our Community Roots based at the Chai Centre Burnley. You will be customer focused with a passion for engaging with the community and helping people access a wide range of health and wellbeing opportunities. You will provide front-line reception duties, welcoming all to Community Roots, whilst maintaining and updating clerical records that support the operational delivery of the service. Applications are encouraged from individuals with demonstrable experience in working with communities and mental health care services.

About Community Roots

At Community Roots we offer courses that are co-designed, alongside people with lived experience and professionals by experience, to help people find accessible and fun health and wellbeing opportunities important to them. We work alongside a range of community partners to bring the very best opportunities in your local area. We want to help people make connections in their community and we\'re able to signpost to support when needed. By working with a range of different partners, we hope to bring opportunities that are relevant to our community and people\'s recovery journeys. We offer a modern workspace, working alongside a friendly and passionate team that prioritises wellbeing and opportunity to develop.

About the Trust

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Flexible working

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.