Re-use Shop Operative

SUEZ; Stockton-on-Tees; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading environmental services company in Stockton-on-Tees is searching for a dedicated individual to manage a re-use shop, focusing on customer satisfaction and environmental sustainability. The role involves stock management, operating the cash register, and promoting the shop's values. Excellent teamwork and prior retail experience are essential. If you're passionate about the environment, we'd love to hear from you!

Qualifications

• Prior retail experience and enthusiasm for excellent customer service.
• Understanding of maintaining stock, merchandising, and financial aspects of retail.
• Willingness to work flexible shifts including weekends.

Responsibilities

• Manage stock and communicate with the re-use manager.
• Operate the cash register and process returns.
• Promote the shop's values and provide excellent customer service.

Skills

Passion for the environment

Retail experience

Customer service skills

Teamwork skills

Knowledge of recycling/upcycling

Job description

Responsibilities

• Merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting/reconciling cash and credit card receipts, processing returns and refunds.
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop and the charitable nature of the re-use scheme.
• At the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.

Requirements

• You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence to initially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We’re passionate about the environment and believe in protecting our world and the people in it! We’re looking a hard-working, positive person to join us where you’ll be a part of a close-knit team and at the forefront of our business.

If you think you’d be a good fit for the role and want to find out more – please apply as we’d love to talk to you!