RAF Benevolent Fund - Welfare Support Executive (West Midlands)

Confederation of Service Charities; Remote; GBP 60,000 - 80,000; Full time

Job summary

A national charity supporting veterans is seeking a Welfare Support Executive to promote welfare services and manage casework. The role is remote but covers various regions, helping individuals with complex needs access support from agencies like the RAF Benevolent Fund. Candidates should have experience in social welfare, possess strong relationship-building skills, and be willing to travel for the role. An Enhanced DBS check is required, along with proof of right to work in the UK.

Qualifications

• Experience in a social welfare role supporting individuals.
• Own vehicle for regional travel and willingness to travel occasionally to London.
• An Enhanced DBS check and proof of right to work in the UK are required.

Responsibilities

• Help reduce social isolation and loneliness among veterans.
• Support ill or injured personnel with safe, suitable housing.
• Fund youth services on stations for the children of serving personnel.
• Provide grants to assist with living costs.

Skills

Strong relationship-building skills

Empathy for the Armed Forces community

Job description

Responsibilities

• Help reduce social isolation and loneliness among veterans.
• Support ill or injured personnel with safe, suitable housing.
• Fund youth services on stations, providing activities for children of serving personnel.
• Provide grants to assist with the cost of living.

We are seeking a Welfare Support Executive to promote our welfare services and carry out welfare casework. This community‑based role is remote but covers the West Midlands : Staffordshire, Shropshire, Warwickshire, Worcestershire, Herefordshire, Gloucestershire. You will assess needs both remotely (telephone and online) and in person when required. You will work with individuals with complex needs, helping them access support from the RAF Benevolent Fund and other agencies, ensuring their needs are met through casework.

Candidate Requirements

The ideal candidate : will have experience in a social welfare role, supporting individuals, with strong relationship‑building skills and empathy for the Armed Forces community. This is a home‑based role. You must have your own vehicle for regional travel and be willing to travel occasionally to London. An Enhanced DBS check and proof of right to work in the UK are required.

About the RAF Benevolent Fund

The RAF Benevolent Fund has been supporting the RAF Family for over 105 years. We are dedicated to looking after our service members and their families during and after their service. As a national charity with international reach, in 2024, we helped over 64,000 people, providing emotional, financial, and practical support across 30 countries. We support all who have served in the RAF and their families, regardless of when they served. Join us and make a difference.