Radiotherapy Bookings Assistant (Clerical)

NHS National Services Scotland; Scotland; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading healthcare provider in Scotland is seeking a Band 3 Radiotherapy Bookings Assistant. You will provide clerical and administrative support within the Radiotherapy Department. Key tasks include managing patient information and coordinating bookings using the ARIA system. The ideal candidate should possess strong communication and clerical skills while working as part of a multidisciplinary team. This role is full-time, Monday to Friday, and offers the opportunity to work in a supportive environment.

Qualifications

• Experience in a clerical or administrative role, preferably in a healthcare setting.
• Strong communication skills for patient interaction.
• Ability to work as part of a multidisciplinary team.

Responsibilities

• Provide clerical and clinical/administrative support to medical staff.
• Manage patient information and communication in the booking process.
• Use ARIA for managing radiotherapy bookings.

Skills

Clerical skills

Communication skills

Administrative tasks

Education

Relevant administrative experience

Tools

ARIA booking system

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is Monday – Friday 08:30 – 17:00

Band 3 Radiotherapy Bookings Assistant post.

We have a vacancy for a Band 3 Radiotherapy Bookings Assistant within the Radiotherapy Department of the Beatson West of Scotland Cancer Centre.

The Beatson West of Scotland Cancer Centre provides an integrated cancer management and treatment service for patients from the West of Scotland and beyond. Facilities are situated in the Beatson West of Scotland Cancer Centre and the Tom Wheldon Building on the Gartnavel Hospitals site and at the Lanarkshire Beatson satellite centre on the Monklands District Hospital site. Approximately 7 500 courses of radiotherapy are provided annually requiring over 100 000 patient attendances. The Radiotherapy Department is equipped with some of the most up‑to‑date facilities currently available and deals with over 500 patients per day.

The Band 3 Radiotherapy Bookings Assistant provides clerical and clinical/administrative support to medical and radiography staff and other members of the multidisciplinary team while undertaking various duties within the Booking Office of the radiotherapy department. Key tasks required include patient information and communication as well as clerical and administrative tasks directly involved with the radiotherapy booking process using the departmental booking system, ARIA.

Informal contact: Barry Caldwell, Pre‑Treatment Lead Radiographer, On 0141 301 7287 or email [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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