Radiology Receptionist and Administrative Assistant

Ramsay Health; Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A UK healthcare provider is seeking a part-time Radiology Receptionist and Administrative Assistant at Fitzwilliam Hospital in Peterborough. The role involves managing patient bookings, handling enquiries, and supporting the radiology team. Candidates should possess strong communication skills, a good education background, and the ability to work flexibly in a challenging environment. Benefits include 25 days leave, private medical cover, and training opportunities.

Benefits

25 Days Leave Bank Holidays

Buy & Sell Flexi Leave Options

Private Pension with company match

Flexible shift patterns

Enhanced Parental Leave Policies

Private Medical Cover

Life Assurance

Free Training and Development

Free Parking

Subsidised staff restaurant

Employee Assistance Programme

Cycle2Work scheme

The Blue Light Card Scheme

Qualifications

• Good standard of education with GCSE Maths and English or equivalent.
• Proven ability to interact effectively with customers face to face and by phone.
• Experience of working in a fast-paced environment is essential.

Responsibilities

• Undertake general receptionist duties including answering phones and liaising with patients.
• Register and book patients onto hospital systems.
• Verify patient insurance details and update hospital systems.

Skills

Good standard of Education GCSE Maths and English

Demonstration of good verbal interaction with customers

Ability to work in a fast paced environment

Computer literate

Uses initiative to prioritise and multi-task

Effective working with people at all levels

Strong interpersonal skills

Education

GCSE Maths and English (or equivalent)

Tools

Microsoft packages

Hospital RIS and Maxims computer system

ERS system

Job description

Job Description

Radiology Receptionist and Administrative Assistant

Location: Fitzwilliam Hospital - Peterborough

Hours: Part Time - 18 hours per week

Shifts: 3 days per week and 1 Saturday per month

Salary: Depending on experience Benefits

The role

We have a great new opportunity for an experienced enthusiastic and highly motivated Radiology Administrative Assistant to join our team at Fitzwilliam Hospital in Peterborough.

The successful candidate will assist a multidisciplinary team to provide exemplary patient administration within the radiology department, providing an efficient booking service and operating within set protocols in a post that is both interesting and varied. You should have the ability to work flexibly to meet the needs of the service including covering for colleagues during absence and annual leave.

Duties include

• Undertake general Receptionist duties e.g. answering the phone, liaising with patients and other hospital staff
• Ability to use Microsoft package
• Understanding of using e‑mail systems
• Register and book patients onto hospital RIS and Maxims computer system
• Use of ERS to accept and process referrals
• Verify patient insurance details and update on hospital system where required
• Deal with patients accounts with reference to daily billing and provision of correct codes
• Investigate issues around billing and rectify in liaison with Finance department
• Deal with patient account enquiries
• Maintains systems in orderly manner
• Develops new systems if required in liaison with Radiology Manager

Skills / Attributes

• Good standard of Education GCSE Maths and English (or equivalent)
• Demonstration of good verbal interaction with customers face to face and by phone
• Ability to work in a fast paced environment
• Computer literate
• Uses initiative to prioritise and multi‑task effectively
• Effective working with people at all levels
• Strong interpersonal skills

Benefits

• 25 Days Leave Bank Holidays (prorated)
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available in partnership with Halfords
• The Blue Light Card Scheme

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Employment Type: Part-Time

Experience: years

Vacancy: 1