Quest Apprenticeship – Operations Manager

FirstGroup Internal; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading transportation organization in the UK is offering an Operations Manager apprenticeship designed for individuals currently in management roles. Participants will develop skills in operational leadership, team management, and project planning over a 30-month program with an online delivery model. Completion may lead to Chartered Management status, and the role fosters an inclusive environment for diverse candidates.

Qualifications

• Must have responsibility for a team of at least four people.
• Experience in developing and running own projects.
• Involvement in recruitment processes.

Responsibilities

• Develop operational plans and lead teams.
• Manage stakeholder relationships and project changes.
• Chair meetings with stakeholders.

Education

Level 5 Operations Apprenticeship

Job description

Overview

The Operations Manager Quest apprenticeship is an in-depth exploration of management skills, responsibilities and challenges and is suited to colleagues already in a management role looking to develop their career to the next level. The apprenticeship focuses on developing teams, creating operational plans, planning projects and change and managing a budget.

Quest apprenticeships give learners the opportunity to gain new skills, knowledge and behaviours which can be put into practice in the workplace and are a great development opportunity. Study is mainly online through our education partner Exeter College. There is no change to your terms and conditions, and you study alongside your current role.

What you’ll learn

• Operational leadership and management in an organisational context
• Developing, managing and leading individuals and teams
• Managing stakeholder relationships
• Managing projects to achieve results
• Managing change
• Creating and delivering operational plans
• Managing finance
• Using reflective practice to inform development

End Point Assessment requirements

Apprentices will need to be working towards and achieve the following job role requirements before their End Point Assessment:

• Having responsibility for a team or multiple teams of at least four people
• Setting long term individual and team goals
• Developing and running own projects
• Completing staff appraisals/reviews
• Involvement in recruitment processes
• Chairing meetings with stakeholders
• Implementing new approaches to work
• Overseeing changes to working practices and methods

Qualification and progression

You’ll achieve the Level 5 Operations Apprenticeship standard. Upon successful completion of the programme, you will be eligible for membership of the Chartered Management Institute. If you have three years management experience at the time of the EPA, you will be awarded Chartered Management status. If you do not have three years of management experience at the time of the EPA, you will be awarded Foundation Chartered Manager and can apply to be upgraded with the required experience.

Programme delivery and time commitment

The programme, lasting approximately 30 months, will be delivered by Ofsted Outstanding Exeter College mainly through taught online sessions. Once training has been concluded there will be an End Point Assessment undertaken by the Chartered Management Institute.

You will be required to be released for learning for approximately two days a month, and in addition you should also expect to study and complete assignments in your own time.

Application process

Applicants will be required to complete an application form and if shortlisted, a short online information session with the college tutor.

Please note, as part of the short-listing process, your application form will be shared with Exeter College.

More information about the apprentice standard can be found here: 30

For further information please contact:

Sarah Elkins, Coach and Mentor on 07788 153841

Adele Wheeler, Coach and Mentor on 07525 275374

Ekaterina Cherkasenko, Coach and Mentor on 07590 601119

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/