Quality Monitoring Officer | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Basildon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned healthcare provider in Basildon seeks an Environmental Quality Monitoring Officer to ensure high cleanliness standards in their facilities. You will monitor cleaning standards across various hospital sites, provide audit support, and drive improvements for patient and staff experiences. The ideal candidate will have strong attention to detail and the ability to liaise effectively with service providers and clinical staff. This role includes travel between sites and a commitment to improving health services.

Responsibilities

• Monitor and record cleaning standards across hospital sites.
• Identify and report issues, recommending improvements.
• Produce audit reports and attend review meetings.
• Support the audit programme and quality assurance activities.
• Liaise with service providers, managers, and clinical staff.
• Assist with investigations into complaints and service errors.
• Use IT systems to record and analyse data.
• Travel between sites as required.

Job description

Are you passionate about maintaining high standards of cleanliness and improving patient experience? Join our Estates and Facilities Management team as an Environmental Quality Monitoring Officer. You’ll play a key role in monitoring cleaning standards across our hospital sites (Basildon, Broomfield, Southend), ensuring services meet agreed specifications and key performance indicators. Working closely with colleagues and service providers, you’ll help drive improvements, support audits, and contribute to a safe, welcoming environment for patients, staff, and visitors.

Responsibilities

• Monitor and record cleaning standards across hospital sites.
• Identify and report issues, recommending improvements.
• Produce audit reports and attend review meetings.
• Support the audit programme and quality assurance activities.
• Liaise with service providers, managers, and clinical staff.
• Assist with investigations into complaints and service errors.
• Use IT systems to record and analyse data.
• Travel between sites as required.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

If you're looking for an exciting/interesting role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

This advert closes on Monday 22 Dec 2025