Quality Improvement Care Coordinator (Administration Role)

Hastings & Rother Healthcare; St Leonards; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a Quality & Improvement Care Coordinator to enhance practice systems for better patient care. Responsibilities include leading recall efforts, analyzing patient data, and updating procedures for efficiency. Candidates should have experience in a busy general practice environment. The role offers flexible working patterns, access to employee benefits, and five weeks of annual leave plus bank holidays.

Benefits

Flexible working patterns

Access to Employee Assistance Programme

Access to NHS pension

Five weeks annual leave plus bank holidays

Qualifications

• Previous experience in a busy general practice environment preferred.
• Familiarity with quality improvement practices.

Responsibilities

• Lead specific recall efforts and manage patient recall administration.
• Analyse patient data to enhance recall systems.
• Review and update procedures for efficiency.

Skills

Data analysis

Patient care

Procedure review

Job description

Overview

As a member of the Quality Improvement Team (QIT) administrative team, your main job will be to improve our practice systems to provide better patient care and outcomes. The team works on areas such as Diabetes reviews, Cervical Screening, Child immunisations, Learning Disability reviews, and Hypertension management, among others. You will lead specific recall efforts, manage patient recall administration, and analyse patient data to enhance our recall systems. The team reviews and updates procedures to improve efficiency and ensure patients receive timely follow-ups. You will help develop strategies to maximise practice income while maintaining high standards of care.

Responsibilities

• Lead specific recall efforts and manage patient recall administration.
• Analyse patient data to enhance recall systems and improve patient care.
• Review and update procedures to improve efficiency and timely follow-ups.
• Contribute to strategies to maximise practice income while maintaining high standards of care.

Qualifications

• Previous experience of working in a busy general practice environment is preferred.
• Full-time Quality & Improvement Care Coordinator role within Hastings & Rother Healthcare.

Benefits

• Flexible working patterns
• Access to Employee Assistance Programme
• Access to the NHS pension
• Five weeks annual leave plus bank holidays