Quality Auditor - Italian, AGI Data Services - Ground Truth Quality

Amazon; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading tech company in London is seeking a Quality Auditor fluent in Italian to maintain data quality for AI initiatives. Responsibilities include conducting quality audits, coaching Data Associates, and documenting findings. Ideal candidates possess strong analytical skills and proficiency in quality management tools. Join a dynamic team focused on innovation and improvement in a tech-driven environment.

Qualifications

• Fluent in Italian with strong communication in Business English.
• Experience in Machine Learning/Data Labeling operations.
• Attention to detail and analytical problem-solving skills.

Responsibilities

• Conduct quality audits on workflows delivered by Data Associates.
• Coach and calibrate Data Associates to improve performance.
• Document and report quality findings accurately.

Skills

Fluency in Italian

Good working knowledge of English

Analytical skills

Attention to detail

Communication skills

Proficiency in Excel

Tools

Quality management tools

Data analysis tools

Job description

Overview

Quality Auditor - Italian, AGI Data Services - Ground Truth Quality

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates
• Coach and calibrate Data Associates co-located at your site to improve performance
• Provide detailed insights on Data Associate-level quality and identify root causes of issues
• Perform manual reviews to validate automated quality measurement systems
• Document and report quality findings accurately and efficiently
• Perform audits to support deep dives and escalations as needed
• Maintain strict compliance with quality standards and procedures
• Work closely with Quality Audit Managers to improve processes and implement best practices
• Contribute to continuous improvement initiatives within the quality assurance team

Basic Qualifications

• C1+ or equivalent fluency in Italian language
• Good working knowledge (B1+) in both spoken and written English
• Experience in Machine Learning/Data Labeling operations
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Strong communication skills in Business English
• Experience with quality management tools and systems
• Ability to work in strict compliance with internal guidelines
• Understanding of data annotation and quality metrics
• Proficiency in Excel and data analysis tools
• Ability to work effectively in a team environment
• Adaptability to changing priorities and workloads

Preferred Qualifications

• Prior experience in a quality assurance role within the tech industry
• Familiarity with AI and machine learning concepts
• Experience with speech or language data

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