Quality Assurance Technician

Greggs Plc; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading bakery company in Greater London is seeking a Quality Assurance professional to oversee food safety and quality standards at their Enfield Bakery. You will ensure compliance with safety specifications, manage quality checks, and support team coordination. Ideal candidates will possess strong communication and organizational skills, with a commitment to an inclusive work culture. This full-time position offers benefits including colleague discounts and career progression opportunities.

Benefits

Colleague discount up to 50%

Paid breaks

Free hot drinks during shift breaks

Profit share

Discounted share schemes

Career progression opportunities

Employee Assistance Programme

Digital gift card discounts

Responsibilities

• Ensure food safety and quality standards are maintained across the site.
• Support managers and operators in their responsibility to Food Safety and Quality.
• Evaluate process controls during production to ensure compliance with specifications.
• Complete quality checks in line with product specifications.
• Update microbiological, chemical and allergen sampling schedules.
• Manage non-conforming products and product releases.
• Organise raw material intake checks.
• Complete annual CCP validation checks.
• Carry out and update audits and inspections.
• Monitor equipment performance and calibrate scales and thermometers.
• Assist with customer complaint investigations.

Skills

Excellent written and verbal communication skills

Strong skills in planning, prioritising, and organising

Multi-tasking and working with multiple priorities

Ability to communicate and influence at all levels

Strong cross-functional relationships

Work independently and as part of a team

Initiative and ability to complete tasks

Supportive of an inclusive culture

Job description

Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another. This is a full‑time role, however flexibility in this will be considered.

We know that having a work‑life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role.

The base location for this role is Enfield Bakery - 87 Millmarsh Lane.

What you'll do

• Ensure food safety and quality standards are maintained across the site.
• Support managers and operators in their responsibility to Food Safety and Quality.
• Evaluate process controls during production to ensure they comply with agreed specifications and procedures.
• Complete quality checks in line with product specifications, QAS and organoleptic requirements.
• Complete and update the site microbiological, chemical and allergen sampling schedules to ensure safety of products.
• Own the management of non‑conforming products, QA holds and product releases.
• Organise and completion of raw material intake checks against group specifications.
• Complete annual CCP validation checks of all Critical Control Points on site.
• Carry out and update audits e.g., BRC internal audits, Glass & Plastic, CCP, GMP inspections and product & process.
• Monitor equipment performance and control through internal calibration of scales and thermometers to ensure compliance.
• Assist with customer complaint investigations.
• Amend factory process control documentation.

Qualifications

• Excellent written and verbal communication skills.
• Strong skills in planning, prioritising, and organising.
• Multi‑tasking and working with multiple priorities at pace, delivering results within tight timescales.
• The ability to communicate and influence at all levels.
• The ability to build strong cross‑functional relationships.
• The ability to work independently and as part of a small team.
• Initiative and the ability to see tasks through to completion.
• Enjoy being part of a hard‑working team, sharing the same end goal, and celebrating results together.
• Are supportive of an inclusive culture – recognising and valuing that difference is good.
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey.
• 21 days (4.2 weeks) annual leave, pro‑rated, increasing with service, plus bank holidays and 1 additional floating day.

Benefits

• Colleague discount, up to 50% off our own‑produced products.
• Paid breaks.
• Free hot drinks while on a shift break.
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6‑month service, or more, each year.
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits.
• Career progression and learning and development.
• Employee Assistance Programme – a free, confidential helpline, offering advice and support with financial, relationship, work‑related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing.
• Perks and savings, such as digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers.