Quality Assurance Manager

ZipRecruiter; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A Scottish charity is seeking a Quality Assurance Leader to oversee community healthcare support services. The role involves ensuring service quality, developing QA frameworks, and acting as a subject matter expert in clinical governance. The ideal candidate will have experience in health & social care quality assurance and strong leadership skills. Flexible working opportunities are available alongside a commitment to equality and safeguarding.

Benefits

Flexible working options

Qualifications

• Experience in quality assurance across health & social care.
• Recognised professional qualification/registration within health and/or social care.
• Excellent leadership, communication and organisational skills.
• Confidence in IT skills and ability to work to a high professional standard.
• Commitment to equality of opportunity and safeguarding.

Responsibilities

• Lead the delivery of quality assurance across CHSS Community Healthcare Support services.
• Oversee development and enhancement of QA frameworks.
• Act as subject matter expert in clinical governance and quality assurance.

Skills

Quality assurance experience

Leadership skills

Communication skills

Organisational skills

IT proficiency

Education

Professional qualification/registration in health and/or social care

Job description

Overview

Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

You will be part of Scotland’s leading charity providing support to people with chest, heart, stroke and Long Covid conditions, to live life to the full again. Our Community Healthcare Support Service model forms a nationwide network of local support groups, health care professionals, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition, long covid or after a stroke.

Responsibilities

• Lead the delivery of quality assurance across CHSS Community Healthcare Support services, driving a culture of excellence and ensuring robust governance within the Service Delivery department.
• Oversee the development, alignment and continuous enhancement of QA frameworks to meet service standards, regulatory requirements and contractual obligations.
• Act as a subject matter expert in clinical governance, quality assurance and quality improvement, collaborating with the senior management team to monitor and evaluate service performance for optimal outcomes.

Qualifications

• Experience in quality assurance across health & social care and third sector environments.
• Recognised professional qualification/registration within health and/or social care.
• Excellent leadership, communication and organisational skills.
• Confidence in IT skills and ability to work to a high professional standard using initiative.
• Commitment to equality of opportunity and safeguarding; PVG check required.

Additional information

CHSS supports flexible recruitment through Working Families and we are “happy to talk flexible working”.

In line with our commitment to safeguarding, this role is subject to PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please see our website by selecting the s1jobs apply button.

Closing date: Fri 17th October 2025

Interviews: Tue 11th November 2025