Quality Assurance Level 2

Illumina; Cambridge; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading genomics company is seeking a Quality Assurance Specialist in Cambridge. This full-time hybrid role involves supporting laboratory services with a focus on ISO compliance. Responsibilities include providing quality assurance guidance, ensuring process adherence, and analyzing quality metrics to improve operations. Candidates should have a relevant degree and experience in quality audits. The company offers competitive benefits including flexible time off, private medical insurance, and more.

Benefits

Flexible time off

Private medical insurance

Volunteer time off

Employee stock purchasing program

Qualifications

• Bachelor's degree or advanced degree in a relevant field is preferred.
• Experience with ISO standards and quality audits is required.
• Excellent written and verbal communication skills.

Responsibilities

• Provide guidance and support in quality assurance processes.
• Ensure compliance with ISO policies and procedures.
• Generate and analyze quality metrics to propose improvements.

Skills

Attention to detail

Strong computer skills

Interpersonal skills

Ability to define a quality path

Statistical analysis knowledge

Education

Bachelor's degree in engineering or quality

Advanced degree or quality certification

Tools

SQL

Jira

Selenium

Cucumber

TFS

Job description

What if the work you did every day could impact the lives of people you know or all of humanity? At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life‑changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person in every role has the opportunity to make a difference. Surrounded by extraordinary people inspiring leaders and world‑changing projects you will do more and become more than you ever thought possible.

Quality Assurance - Cambridge (Hybrid)

Closing date

Tuesday, 2nd December 2025

This is a full‑time hybrid position in Cambridge with the opportunity for home working up to twice per week.

As a Quality Assurance Specialist at Illumina you will help support our Illumina Laboratory Services (ILS) in the maintenance and continual improvement of a quality management system that is in compliance with ISO 15189. This role is suitable for someone with a scientific background who might have been working in a lab for a couple of years and is interested in a career in quality.

You will have great attention to detail, strong computer skills and a good head for numbers. We are looking for people that are interested in the space; if you have been involved in audits in your current role and enjoyed it this could be a great opportunity to progress your career.

Illumina's employee benefits

Illumina’s employee benefits are industry‑leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off and much more!

Responsibilities

• Provides general quality assurance support, guidance, review and approvals to areas of testing operations, supply chain, test development or test quality.
• Ensures processes are carried out in accordance with policies, procedures and requirements.
• Assignments may include areas such as Nonconformance Reporting; Complaint handling; investigations; Deviations; Incoming Reagent Quality Control; of Documents/Records; Equipment maintenance; Training & Competence; Audits etc.
• May represent quality team as participant in core teams or on process improvement teams.
• Identifies, resolves and where needed escalates deviations or potential test quality risks. Works directly with other functions to resolve.
• Works directly with internal customers / other functions to resolve deviations and issues.
• Generates and analyzes metrics, charts and graphs. Recommends actions, develops and leads action plans and reports to local management.
• Contributes to the planning, prioritization and assignment of workload to achieve goals and meet service levels.
• May be responsible for maintenance of local work instructions, SOPs and training required.
• Identifies and helps drive improvements.
• Operates with relative independence to achieve assignments within framework of goals, objectives and policy/procedures.
• Applies acquired job skills and knowledge of company operations, policies and procedures to complete assigned goals and objectives.
• Requires minimal instruction and/or supervision on new projects/assignments or to resolve unexpected issues and deviations.
• Is considered an independent first line resource for assessing and resolving issues.

Preferred background skills and experience

• Bachelor's degree in an engineering science or quality; advanced degree desirable; quality certification desirable.
• Experience of carrying out quality audits to an ISO (17025/15189/13485) standard is required.
• Must be open minded, collaborative and able to work in a non-hierarchical environment.
• Must be able to look at processes high level as well as zoom in on a detailed level.
• Strong interpersonal skills and ability to articulate a motivating quality vision to others.
• Must be pragmatic in defining a quality path that achieves key goals while recognizing resource constraints.
• An understanding of quality systems ISO 17025/15189/13485 is required.
• Some experience in Quality Assurance in the testing industry; general knowledge of statistical analysis.
• Excellent written, verbal and organizational skills required.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero‑net gap in pay regardless of gender, ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process please contact. To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

Key Skills

Test Cases, SQL, Quality Assurance, Agile, TFS, Jira, Software Testing, Test Automation, Cucumber, QA/QC, SDLC, Selenium

Employment Type

Full‑Time

Experience

Years

Vacancy

1