Quality and Risk Manager

Circle Health Group; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading independent healthcare provider in the United Kingdom is seeking a Quality and Risk Manager for The Sloane Hospital. This role involves leading quality governance functions, ensuring safe patient care, and preparing for regulatory inspections. Ideal candidates will have experience in the healthcare sector, strong knowledge of clinical governance standards, and the ability to implement improvement strategies. Competitive salary up to £50,000 and generous holiday allowances are offered.

Benefits

25 days holiday per year

Management Bonus Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family-friendly policies

Non-contributory life insurance

Employee recognition programmes

Qualifications

• Experience conducting complex investigations including Root Cause Analysis (RCA).
• Experience working in an independent healthcare setting.

Responsibilities

• Lead and coordinate the hospital’s quality and governance functions.
• Champion a culture of safety and quality.
• Review and improve clinical governance systems.
• Prepare the hospital for inspections and audits.
• Support the hospital in achieving regulatory ratings.

Skills

Previous experience in the healthcare industry

Knowledge of clinical governance

Strong communication skills

Ability to facilitate change

Data analysis and report-writing skills

Education

Relevant health-related qualification

Qualification in quality improvement methodologies

Job description

Quality and Risk Manager

Position at The Sloane Hospital, 37.5 hours per week, permanent.

Salary up to £50,000 per year (depending on experience, training, and qualification).

Employer: Circle Health Group, the leading independent healthcare provider in the UK.

Duties

• Lead and coordinate the hospital’s quality and governance functions, ensuring safe, high‑quality patient care in line with CHG and national standards.
• Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
• Review and improve clinical governance systems, policies, and procedures across the hospital.
• Prepare the hospital for CQC/HIS/HIW inspections, collating evidence and implementing proactive improvement measures.
• Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
• Support the hospital in achieving and maintaining a Good or higher regulatory rating.
• Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
• Lead incident investigations, including Root Cause Analysis (RCA), ensuring outcomes are shared and actions embedded.

Applicants Should Meet

• Previous experience in the healthcare industry with a background in governance or risk management.
• Strong knowledge of clinical governance, CQC/HIS/HIW standards and national quality frameworks.
• Experience conducting complex investigations including Root Cause Analysis (RCA).
• Excellent interpersonal and communication skills, able to present and educate confidently.
• Proven ability to facilitate change, lead projects, and collaborate across teams.
• Relevant health‑related qualification and evidence of ongoing professional development.
• Strong data analysis and report‑writing skills with an eye for identifying trends and driving improvement.
• Experience working in an independent healthcare setting.
• Qualification or training in quality improvement methodologies (e.g. Lean Six Sigma).
• Familiarity with governance platforms or incident reporting tools used in healthcare.

Salary & Benefits

• 25 days holiday per year (bank holidays, increasing to 30 days with service).
• Management Bonus Scheme.
• Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
• Friends & Family Hospital Discounts.
• Family‑friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non‑contributory life insurance.
• Staff engagement hub with discounts, rewards, and voluntary benefits.
• Resources, tools and services to support your wellbeing.
• Employee recognition programmes.
• Industry‑leading training and development opportunities.

Diversity Statement

Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, work styles, and more.