Quality and Compliance Lead

The Talent Hub; Newton Aycliffe; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading care provider is looking for a Quality & Compliance Lead to oversee quality assurance and compliance processes. This full-time role will involve ensuring regulatory standards are met, supporting managers with inspections, and implementing a quality assurance framework. Candidates should have experience in quality assurance within the care sector, strong knowledge of regulations, and excellent analytical skills.

Benefits

Ongoing professional development

Supportive work environment

Opportunity to make a real difference

Qualifications

• Proven experience in quality assurance, compliance, and auditing within the care or childcare sector.
• Strong knowledge of Children’s Homes Regulations, Quality Care Standards, and safeguarding.
• Excellent communication, analytical, and report writing skills.

Responsibilities

• Develop and implement a robust quality assurance framework.
• Conduct regular audits and produce action plans.
• Ensure compliance with Ofsted, CQC, and other regulations.
• Support services in preparing for inspections.
• Deliver training on quality assurance processes.

Skills

Quality assurance

Compliance

Auditing

Communication

Analytical skills

Job description

Quality & Compliance Lead

Location: ROC Group Head Office (with travel across multiple sites)
Hours: Full-time, 40 hours per week (flexible – may include evenings/weekends)
Reports to: Chief Executive Officers
Salary: £35,000 – £40,000 per annum dependant on experience

About Us

ROC Group provides high-quality care and support services for children, young people, and adults. We are committed to excellence, safeguarding, and continuous improvement across all our services regulated by Ofsted and CQC.

About the Role

We are seeking an experienced Quality & Compliance Lead to oversee quality assurance, compliance, and audit processes across ROC Group’s services. You’ll ensure we meet all regulatory standards, support managers with inspections and improvement plans, and drive service excellence across the organisation.

Key Responsibilities

• Develop and implement a robust quality assurance framework.
• Conduct regular audits across all services and produce action plans.
• Ensure compliance with Ofsted, CQC, and supported accommodation regulations.
• Support services in preparing for inspections and developing improvement plans.
• Deliver training on quality assurance and compliance processes.
• Produce reports, analyse data, and identify trends to improve outcomes.
• Lead feedback meetings, coordinate quality improvement plans, and monitor progress.
• Promote best practice, safeguarding, and data protection compliance across all teams.

About You

• Proven experience in quality assurance, compliance, and auditing within the care or childcare sector.
• Strong knowledge of Children’s Homes Regulations, Quality Care Standards, and safeguarding.
• Excellent communication, analytical, and report writing skills.
• Highly organised with attention to detail and the ability to influence and challenge effectively.
• Flexible and willing to travel across sites.

What We Offer

• A supportive and forward-thinking organisation committed to quality care.
• Ongoing professional development and training.
• Opportunity to make a real difference in the lives of young people and service users.

Safeguarding

ROC Group is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to an enhanced DBS check, references, and a 6-month probation period.

Apply Now

If you’re passionate about driving quality and compliance in care services, we’d love to hear from you. Apply today to join our dedicated and growing team at ROC Group.