Qualifications Administrative Assistant (Apprenticeship)

WJEC CBAC Ltd; Wales; Hybrid; GBP 24,000 - 25,000; Full time

Job summary

A prominent educational organisation in the UK is offering an apprenticeship for a Qualifications Administrative Assistant. This full-time role supports the Qualifications Support Team and includes various administrative tasks. Candidates should be organised and eager to learn, with no prior experience necessary. The role offers excellent benefits, including 25 days annual leave, and allows for hybrid working, with one day a week at the office in Cardiff.

Benefits

25 days annual leave

Free Welsh lessons

Generous pension scheme

Qualifications

• No previous experience required; just the right attitude.
• Demonstrate organisation, enthusiasm, and eagerness to learn.
• Keen to grow a career in business administration.

Responsibilities

• Provide general administrative support to the Qualifications Support Team.
• Assist in administrative tasks for meetings and document formatting.
• Review data and improve information collection processes.
• Support operationalising new qualifications.

Skills

Organisational skills

Communication skills

Eagerness to learn

Job description

Overview

Qualifications Administrative Assistant (Apprenticeship)
Salary: £24,258 - £24,789 per annum (Grade 3)
Contract type: Full-time (36.5 hours), fixed-term for 18 months.

Are you organised, curious, and ready to get your foot in the door of the business world? Whether you’re fresh out of education or looking for a new direction, our Business Administration Apprenticeship is the perfect launchpad for your career. You’ll work alongside professionals, gain real-world office experience, and get paid while you study for a nationally recognised qualification.

The experience

Throughout the contract, you will be supported to achieve a Level 2 foundation apprenticeship in Business Administration. This will be achieved through a combination of experience in an administrative role, 1-2-1 learning sessions and online workshops. The course will be tailored per learner but aims to enhance skills and confidence in business administration, customer service, technical and practical skills alongside communication and IT skills.

You will provide general administrative support to our Qualifications Support Team (QST). QST act as a central point of contact for the organisation in providing style consistency, version control and a rigorous amendments process for qualification documents. Working under the direct supervision of Administrative Officers and the Qualifications Operationalising Manager, key duties in this role will include:

• administrative support for meetings
• producing/formatting documents
• reviewing data
• improve information/data collection processes
• support operationalising new qualifications

About you

No previous experience is required; just the right attitude. Candidates should demonstrate they are organised, enthusiastic, and eager to learn. We’re looking for good communicators who are keen to grow a career in business administration within the education sector.

Benefits

At WJEC, we take pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills.

This role falls within the hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required and whilst flexibility can be discussed, this team currently attend the office, on average, one day a week.

To find out more about the role, or about working for us, please do not hesitate to contact HR, who would be more than happy to answer your questions.

Closing date: 09:00, Thursday 09 October 2025